03.11.16
I have created a promotion according to the instructions.
And when i go in to to test the promotion it is adding the gift certificate to the cart correctly at no charge, it is generating the Gift Certificate code, but it is not putting the code in the Gift Certificate panel.
All that shows is a test gift certificate that was created previously in the Gift Certificate Marketing Panel.
Marketing > Gift Certificates > Gift Certificates
Ff you try to redeem the gift certificate code it assigns you get the following error.
Warning: Gift Certificate Code Is Not Valid
I even thought that it may be because the order had not been 'complete' so i have tried updating the status and it is still not triggering through.
You can see on the items i have attached it is putting it on the order and assigning the code, but it is not showing up in the darn Gift Certificate panel. I have tried to process this test order twice with the same results. It is actually generating a Gift Certificate for the $60.00 amount. See attached screen shot of the test transaction, but you will see on the invoice it just shows the promo??
Any assistance would be greatly appreciated.
Thank You
Kristi