This is how it looks now:
Very lame and unfriendly IMO.
It would be great have something more "user friendly" (like forum style):
Have the option to decide the order of the messages. (newest / oldest) first.
Have the option to upload avatar.
Bubble notifications like:
That would be really useful, modern and friendly. 8)
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Related topic:
Question: How to stylish the communication Zone?
http://forum.cs-cart.com/topic/43620-how-can-i-stylish-with-css-the-communication-zone/?p=242685