Shipping Option Issue

Hi,

I have a configured US location including all US states.

Under Shipping methods, I have provided some values (screen shot attached).

Now under Products->Products-> Shipping Properties, I have configured weight as 1.00

Now, when I checkout this product, I get following message:

"

No shipping required

Delivery time is calculated in business days.

"

When I choose 'Free Shipping ' under Products->Products-> Shipping Properties, I get Free Shipping message.

What is wrong with my config? Why I don't see shipping costs at checkout?

Any idea?

Regards,

Fahad

Hi,

I have a configured US location including all US states.

Under Shipping methods, I have provided some values (screen shot attached).

Now under Products->Products-> Shipping Properties, I have configured weight as 1.00

Now, when I checkout this product, I get following message:

"

No shipping required

Delivery time is calculated in business days.

"

When I choose 'Free Shipping ' under Products->Products-> Shipping Properties, I get Free Shipping message.

What is wrong with my config? Why I don't see shipping costs at checkout?

Any idea?

Regards,

Fahad

Please make sure that the Disable shipping option is disabled in the Users/cart section on the Settings > General page in the CS-Cart admin panel.

There is no such field under Settings->General. I am on 4.3.5 version. Following are my settings options for Setting-> General.

Alternative currency display format: Show prices in selected currency only Show prices in default and selected currencies

Weight symbol:
Grams in the unit of weight defined by the weight symbol:
Close storefront:
Access key to temporarily closed store :
Initial order ID value :
Allow multiple shipments for a single order:
Tax calculation method based on:
Unit price Subtotal
Help us improve software:
Manual feedback Automatic feedback
Check for updates automatically:

Default location

Default address:
Default zipcode:
Default city:
Default phone:

Catalog

Enable inventory tracking:
Allow negative amount in inventory:
Enable selling downloadable products:
Download key TTL (for electronically distributed products), hours:
Low stock notification threshold:
Show products from subcategories of the selected category:
Display modifiers for product options:
Exception style:
Hide exception Show warning on exception
Show out of stock products:

Promotions

Allow customers to use single discount coupon only:

Users/cart

Allow users to create multiple profiles for one account :
Minimum order amount:
Define minimum order amount by:
Products with shipping Products
Allow shopping for unlogged customers:
Allow Hide the "Add to cart" button Hide price and the "Add to cart" button
Allow checkout only from the Cart content page :
Allow customer to signup for user group:
Administrator must activate new user accounts:
Quick registration :
Estimate shipping cost on cart page:
Disregard product options when calculating quantity discounts:

Proxy server for outgoing connections

Proxy host:
Proxy port:
Proxy user:
Proxy password:

Search options

Search also in:
Pages

There is no such field under Settings->General. I am on 4.3.5 version. Following are my settings options for Setting-> General.

Alternative currency display format: Show prices in selected currency only Show prices in default and selected currencies

Weight symbol:
Grams in the unit of weight defined by the weight symbol:
Close storefront:
Access key to temporarily closed store :
Initial order ID value :
Allow multiple shipments for a single order:
Tax calculation method based on:
Unit price Subtotal
Help us improve software:
Manual feedback Automatic feedback
Check for updates automatically:

Default location

Default address:
Default zipcode:
Default city:
Default phone:

Catalog

Enable inventory tracking:
Allow negative amount in inventory:
Enable selling downloadable products:
Download key TTL (for electronically distributed products), hours:
Low stock notification threshold:
Show products from subcategories of the selected category:
Display modifiers for product options:
Exception style:
Hide exception Show warning on exception
Show out of stock products:

Promotions

Allow customers to use single discount coupon only:

Users/cart

Allow users to create multiple profiles for one account :
Minimum order amount:
Define minimum order amount by:
Products with shipping Products
Allow shopping for unlogged customers:
Allow Hide the "Add to cart" button Hide price and the "Add to cart" button
Allow checkout only from the Cart content page :
Allow customer to signup for user group:
Administrator must activate new user accounts:
Quick registration :
Estimate shipping cost on cart page:
Disregard product options when calculating quantity discounts:

Proxy server for outgoing connections

Proxy host:
Proxy port:
Proxy user:
Proxy password:

Search options

Search also in:
Pages

Please make sure that the Downloadable check box is not enabled on the editing page of the product which is added to cart.

Enable inventory tracking:

Allow negative amount in inventory:
Enable selling downloadable products:
It is not enabled.

Enable selling downloadable products: is disabled

Enable inventory tracking:

Allow negative amount in inventory:
Enable selling downloadable products:
It is not enabled.

Enable selling downloadable products: is disabled

This issue requires examination on your server. Please contact us via Help Desk, provide temporary FTP access to your server so we can examine the issue.