The issue that I am experiencing is a little hard to explain in writing. I created a screen recording that goes into more detail about this issue. Here is the link to it: https://www.youtube.com/watch?v=YQZpMtAey_o&feature=youtu.be
What I am trying to accomplish is a simple option that allows our customers to choose a wood type (Red Oak, Brown Maple and etc... ) and when they choose the wood type, it automatically displays wood stains for them to choose based on what they selected. Here is the link to the product that I am talking about: http://amishcountryfurnishings.com/storenew/index.php?dispatch=products.view&product_id=3837
It works really nice until you choose a wood stain. Then based on the wood stain you selected for some reason it changes the wood types. So if you want to go back and choose a different wood type, it only displays those wood types that have that same wood stain. I know this is hard to follow, that's why I recorded a video of this issue. I show in the video how I set that up. Maybe I did something wrong.
Also, is there a way to duplicate that same set up without having to do it manually through the backend on every product?
Thanks in advance!
tutorial.mov
Screen Shot 2016-01-08 at 9.58.50 AM.png
The issue that I am experiencing is a little hard to explain in writing. I created a screen recording that goes into more detail about this issue. Here is the link to it: https://www.youtube.com/watch?v=YQZpMtAey_o&feature=youtu.be
What I am trying to accomplish is a simple option that allows our customers to choose a wood type (Red Oak, Brown Maple and etc... ) and when they choose the wood type, it automatically displays wood stains for them to choose based on what they selected. Here is the link to the product that I am talking about: http://amishcountryfurnishings.com/storenew/index.php?dispatch=products.view&product_id=3837
It works really nice until you choose a wood stain. Then based on the wood stain you selected for some reason it changes the wood types. So if you want to go back and choose a different wood type, it only displays those wood types that have that same wood stain. I know this is hard to follow, that's why I recorded a video of this issue. I show in the video how I set that up. Maybe I did something wrong.
Also, is there a way to duplicate that same set up without having to do it manually through the backend on every product?
Thanks in advance!
Unfortunately, we failed to reproduce the issue on your site. We used Chrome, Firefox in Ubuntu and Safari, Firefox in iOS. Did you change the options settings?
As regards duplicating the same option exceptions, you can export the existing product options and exceptions assigned to some product and import them to another one: import the options first and exceptions (do not forget to change the Product ID value in the CSV file) after that:
http://docs.cs-cart.com/4.3.x/user_guide/manage_products/import_export/index.html
Also you can clone the existing product in order to create a new one with the same configuration.