Hi,
Are there any mods / addon that can allow previously registered users to checkout as a guest with registered information if they don't wish to login? They can just checkout as a guest and the shop doesn't prompt them to login.
Logging in should be a choice of the customer - not forced by the cart because they opted to login in the past.
Most customers just want to checkout as guest - it takes far less time to type out an address than remember a password they haven't used for years.
But anyone that has registered in the past is prompted with an error message that their email address already exists and must login to continue. Most of these people can't remember their login info / have moved addresses / have forgotten they registered in the past and must reset their passwords to continue. It means waiting for emails from the server and resetting their accounts before completing their order.
It's adding a bunch of hoops and hurdles for what could have been a quick sale.
Registration is great for shops that serve repeat customers regularly but if it's a few years between orders or sales are largely impulse buys from casual shoppers it becomes a hurdle.
I can either delete all registered users - not knowing who wants to keep their account and who doesn't - or registered users get an error notice when trying to checkout as a guest. Why can't they just checkout as a guest if they wish?
Thanks