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Checkout Page Stopped Working Rate Topic   - - - - -

 
  • Samanthar
  • Junior Member
  • Members
  • Join Date: 01-Mar 10
  • 51 posts

Posted 29 October 2015 - 09:43 PM #1

A couple of days ago our checkout stopped working, it could possibly be ajax but it is quite distressing as no one can purchase anything. The normal sign in section does not appear and the links are unclickable. I have attached a screen shot of what it looks like

 

It happened suddenly and not while it was being upgraded or another work done to it.

 

If anyone can help it would be greatly appreciated

 

Attached Thumbnails

  • checkoutissue.png


 
  • eComLabs
  • CS-Cart Expert
  • Authorized Reseller
  • Join Date: 27-Jan 14
  • 22011 posts

Posted 30 October 2015 - 08:48 AM #2

Try to temporary switch to the default theme and check the checkout. If it works, please contact theme developers and inform them about this issue


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  • Samanthar
  • Junior Member
  • Members
  • Join Date: 01-Mar 10
  • 51 posts

Posted 01 November 2015 - 10:32 PM #3

Try to temporary switch to the default theme and check the checkout. If it works, please contact theme developers and inform them about this issue

 

Thanks, it was the theme that was causing the problem.