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Invoice Logo Missing On Pdf But Not In The Email Rate Topic   - - - - -

 
  • lparodi
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Posted 23 October 2015 - 04:04 PM #1

Hello,

I have a problem with the invoice logo.

It appears on the invoice emailed to the customer, but not on the pdf invoice.

I have uploaded a new png logo named invoice_logo.png more or less of the same dimensions of the standard logo.

I have deleted the cache manually and tried to create a new order, but there is no way to make the logo appears on the pdf invoice.

 

Thanks



 
  • Mongoose
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Posted 23 December 2015 - 11:12 PM #2

Hi

 

Did you get an answer and or did you fix it ?

 

Regards


CS Cart Evangelist - running CS Cart 4.7.4 in three domains


 
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Posted 24 December 2015 - 07:08 AM #3

Hello,

I have a problem with the invoice logo.

It appears on the invoice emailed to the customer, but not on the pdf invoice.

I have uploaded a new png logo named invoice_logo.png more or less of the same dimensions of the standard logo.

I have deleted the cache manually and tried to create a new order, but there is no way to make the logo appears on the pdf invoice.

 

Thanks

 

It is difficult to say what causes the problem. It can be caused by the file_get_contents() PHP function which is no configured properly on the server or by any third-party add-on. Please contact us via Help Desk system and provide us with FTP access credentials to your server so we can examine the issue in more detail.


Sincerely yours, CS-Cart Support Team

 

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Posted 24 December 2015 - 08:42 PM #4

Do you have multiple storefronts..  If so select the storefront first.  Not having "All Stores" selected and then try..

That is what we have to do..


Elkhorn Graphics LLC
Cs-Cart 4.7.1  SP3