I have been on version 4.3.3 for some time now, however very recently a significant number of orders are received as open
I only use paypal standard as checkout
1) Some orders are open although paypal money is received (usually customers tell me they were charged but some error msg popped up and that they are not sure if the order went through)
2) Some orders are open, no money received - I would tend to think these are customers who abandoned however all these open orders were trying to checkout using their credit card
Not sure what is happening nonetheless this is big loss in sale and customer trust I am going through. Everyday I get a few open orders now
Anyone any ideas what may have happened suddenly? Nothing was changed on my site