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Unable To Checkout - No Shipping Available Rate Topic   - - - - -

 
  • ferero
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Posted 18 September 2015 - 05:10 AM #1

I keep getting this error message after I input my shipping address:

 

Sorry, it seems that we have no shipping options available for your location.
Please check your shipping address and contact us if everything is okay. We'll see what we can do about it.

 

Does anybody have a fix for this? I checked all settings on my end, and everything looks good.

 

Please help!!

 

Thanks

james



 

Posted 18 September 2015 - 05:24 AM #2

seems that you have not set shipping charges for the location you are placing the order for. Set shipping charges and also check that pin code is there in your location



 
  • ferero
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Posted 18 September 2015 - 07:16 AM #3

I'm not quite sure what you mean by "setting shipping charges for the location am placing the order for". As far as I know, everything has been set up correctly. I set locations to 

Default destination (all countries)
     

You also mentioned setting shipping charges, am not sure what you mean by that. Can you please elaborate?



 

Posted 18 September 2015 - 07:36 AM #4

I'm not quite sure what you mean by "setting shipping charges for the location am placing the order for". As far as I know, everything has been set up correctly. I set locations to 

Default destination (all countries)
 
     

You also mentioned setting shipping charges, am not sure what you mean by that. Can you please elaborate?

I can check if you can PM me the login details or else you can share the screen shot of your setting pages on this forum



 
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Posted 18 September 2015 - 08:41 AM #5

Please check the following articles:

 

http://kb.cs-cart.co...ing-methods-are

 

http://kb.cs-cart.co...ual-ship-method


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  • tbirnseth
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Posted 18 September 2015 - 08:38 PM #6

Most common error is having a "location" in more than one "region".  I.e. having Utah in both USA and Lower 48 (if you had those two regions).  A location can only be in one region.


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  • ferero
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Posted 21 September 2015 - 04:34 AM #7

I don't have "location" in more than one "region". 



 
  • cscartrocks
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Posted 21 September 2015 - 04:37 AM #8

Can you get shipping rates with shipping estimator? If not then your shipping methods setup are not correct.


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Posted 21 September 2015 - 08:54 AM #9

Please provide us with the screenshots of all shipping method settings so that we can find a reason of the issue


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  • ferero
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Posted 24 September 2015 - 12:41 AM #10

Shipping methods
 
   Save


 
  • tbirnseth
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Posted 24 September 2015 - 12:52 AM #11

You really shouldn't include links that go to your admin area for security reasons.

Suggest you change your admin URL immediately.

You should use a screenshot tool versus cut and paste.


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  • ferero
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Posted 24 September 2015 - 03:50 AM #12

How do I attach a file to this forum. I don't see where it lets me do that?


btw, how do i delete a post i just made?



 
  • tbirnseth
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Posted 24 September 2015 - 05:38 AM #13

Can't delete, but you can click edit and remove the content. Click the more posting options button for more options.

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  • ferero
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Posted 24 September 2015 - 03:42 PM #14

I don't see the "edit" button to click. Where do I go to edit posts. Please note that I am a Trial user.



 
  • tbirnseth
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Posted 24 September 2015 - 07:17 PM #15

Not sure about restrictions on trial users.  You can try contacting the moderator and ask them to edit your post.

But probably just best to change your admin url.


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  • ferero
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Posted 03 December 2019 - 05:40 AM #16