i have facing some problem. I am using cs cart version 4.3.3. The site is working fine in / server. But when i go to layout section try to edit any of the block that says
"ErrorOops, something went wrong (Forbidden). Please try again."
But the whole site is work perfectly without this.
Generally this is a permission issue or a PHP Error/Warning/Notice issue being returned in the AJAX response..
Have you looked in your browser debugger at the response of the AJAX request? You will probably see an error of some kind being returned that can't be parsed by the JS that is expecting the response.
Yes the firebug shows that you don't have permission to /admin.php on this server. admin.php permission is 644 but i try to change the permission to 755 but still the error occurs
actually i can't provide you the ftp because its client' site. I will provide you the site information. The live site is running in cs cart version 2.2.4. I created a dev folder and updated the migrate version from local. All working fine expect above error...please help me out from this...
Correct permissions and wrong owner doesn't work either. Ownership must be the correct user for your Apache/PHP configuration.
What do the Apache logs say (/usr/local/Apache/domlogs/[domain_name]/error_log)? It will usually tell you the specifics about why Apache is generating different status responses.
There are two primary error files on your server. One should be in the root directory of your store or the home directory of your cpanel user. It is the PHP error_log file. This will not include apache issues or access issues.
The other is from Apache and it is usually located in the apache log area which can be different on different servers. Check with your hosting to see where it is on your server. Comonly it is in
/usr/local/apache/domlogs/[your domain name]
So for my site, apache error logs are in the file /usr/local/apache/domlogs/ez-ms.com