Jump to content

  • You cannot start a new topic
  • You cannot reply to this topic

Cs-Cart & Multi-Vendor 4.3.4 Released Rate Topic   * * * * * 1 votes

 

Posted 26 September 2015 - 02:08 AM #41

Anyone?



 
  • eComLabs
  • CS-Cart Expert
  • Authorized Reseller
  • Join Date: 27-Jan 14
  • 22892 posts

Posted 28 September 2015 - 08:37 AM #42

Anyone?

 

Please contact CS-Cart team, They will check their logs and provide you with the solution for the issue


GET A FREE QUOTE | CS-Cart Add-ons | CS-Cart Licenses | CS-Cart Development | CS-Cart Design | Server Configuration | UniTheme and YOUPI
CS-Cart                USD 1210     Multi-Vendor              USD 1250    Multi-Vendor PLUS           USD 3100 (2775)
CS-Cart Ultimate  USD 4025     CS-Cart + YOUPI      USD 1459      Multi-Vendor Ultimate       USD 7500 (6000)


 
  • grafis
  • Junior Member
  • Members
  • Join Date: 12-Jan 11
  • 150 posts

Posted 01 October 2015 - 10:39 PM #43

The upgrade from 4.3.3 to 4.3.4 may fail for for anyone configured for SMTP email.
I'm configured for Office 365 mail and received the following error that stopped the upgrade cold as it tried to send out a database backup notification:   "ErrorMessage could not be sent. Mailer Error: SMTP Error: data not accepted."

 

Per CS-Cart support the fix is to switch to the PHP Mail Function for the upgrade and then back to SMTP when done. Confirmed as the upgrade worked and when email is returned to SMTP so do all the various email processes. Support has notified the software team. 


CS-Cart 4.7.1


 
  • tbirnseth
  • CS Cart Expert
  • Authorized Reseller
  • Join Date: 08-Nov 08
  • 12156 posts

Posted 01 October 2015 - 10:50 PM #44

Hmm, I (and my customers) use SMTP email and I haven't experienced this issue.

Can you provide any more details?  Is it something specific to your use of Office 365?


EZ Merchant Solutions: Custom (USA based) B2B Development, Consulting, Development and Special Projects (get a quote here).
Commercial addons, payment methods and modifications to meet your business and operations needs.


 
  • grafis
  • Junior Member
  • Members
  • Join Date: 12-Jan 11
  • 150 posts

Posted 02 October 2015 - 01:03 PM #45

Good to hear it's working for yourself and others, perhaps the issue is O365 specific? CS-Cart didn't support O365 SMTP (nor the required TLS encryption via the admin interface(?)) until v4.2.2. Prior to that custom code from CS-Cart was required.

I thought the issue might be the (excellent) Ez Auto-Mail add-on we use  :) but disabling prior to upgrade had no affect on the email error.


CS-Cart 4.7.1


 
  • tbirnseth
  • CS Cart Expert
  • Authorized Reseller
  • Join Date: 08-Nov 08
  • 12156 posts

Posted 02 October 2015 - 06:02 PM #46

If you had custom work done on the SMTP mailer then yes, that could explain why (after an upgrade) that your changes are not present and you couldn't be sent the restore point.


EZ Merchant Solutions: Custom (USA based) B2B Development, Consulting, Development and Special Projects (get a quote here).
Commercial addons, payment methods and modifications to meet your business and operations needs.


 
  • grafis
  • Junior Member
  • Members
  • Join Date: 12-Jan 11
  • 150 posts

Posted 02 October 2015 - 11:00 PM #47

No custom work was in place (custom code provided by CS-Cart) - as noted it hasn't been needed since v4.2.2 when CS-Cart fixed their bug with O365 SMTP mail support. CS-Cart support has also acknowledged this upgrade bug.


CS-Cart 4.7.1


 
  • tbirnseth
  • CS Cart Expert
  • Authorized Reseller
  • Join Date: 08-Nov 08
  • 12156 posts

Posted 02 October 2015 - 11:08 PM #48

Then the scope is limited to Office 365 SMTP settings...  Still sounds like a bug to me...


EZ Merchant Solutions: Custom (USA based) B2B Development, Consulting, Development and Special Projects (get a quote here).
Commercial addons, payment methods and modifications to meet your business and operations needs.


 
  • grafis
  • Junior Member
  • Members
  • Join Date: 12-Jan 11
  • 150 posts

Posted 02 October 2015 - 11:11 PM #49

Yeah if you're not using O365 and are working (Gmail etc) - it would look that way. 


CS-Cart 4.7.1


 
  • rmsilver7
  • Junior Member
  • Members
  • Join Date: 30-Mar 10
  • 214 posts

Posted 03 October 2015 - 03:03 AM #50

I'm trying to upgrade to 4.3.4 and after running the "Check PHP Script Timeout" button I get the following message: 

 

We DO NOT recommend to start the upgrade on your server.
 
Your server has wrong PHP script timeout settings. This could be due to restrictions on the PHP set_time_limit function or FastCGI "Timeout" options. We recommend you to contact your hosting provider in order to resolve this issue or contact our tech support team to perform the upgrade for you.

 

 

Ok... It tells me I have the wrong settings, but doesn't give tell me what it needs to perform the upgrade. Would be nice if this info was supplied.... CSC can you provide these required settings?

 

There is also no info on this on the System Requirements page: https://www.cs-cart....uirements.html 


Riika Magnus
Silver-Logic Web & Print Services
http://www.silver-logic.com
(503) 213-3551

I offer Website Design, Management, Hosting and Graphic Design services. I'm located in Portland, OR and have been using CS-Cart since 2009 and doing Website design since 2003. I would love to hear about your next project!

 
  • The Tool
  • Been Here Way Too Long Member
  • Members
  • Join Date: 30-Mar 07
  • 4006 posts

Posted 03 October 2015 - 09:41 AM #51

3600



 
  • rmsilver7
  • Junior Member
  • Members
  • Join Date: 30-Mar 10
  • 214 posts

Posted 11 October 2015 - 02:15 AM #52

3600

Thanks, but even when I set it to 0 it still times out around 112-105.

 

I added this line to my php.ini file:

set_time_limit(3600)
 
I also have the max_execution_time set to 3600. 

 

Any other advice?

 

It would sure be nice for CSC to provide more detailed information on about what the server settings need to be... 


Riika Magnus
Silver-Logic Web & Print Services
http://www.silver-logic.com
(503) 213-3551

I offer Website Design, Management, Hosting and Graphic Design services. I'm located in Portland, OR and have been using CS-Cart since 2009 and doing Website design since 2003. I would love to hear about your next project!

 
  • tbirnseth
  • CS Cart Expert
  • Authorized Reseller
  • Join Date: 08-Nov 08
  • 12156 posts

Posted 11 October 2015 - 05:08 AM #53

What's the exact error you are seeing in your php error_log.

It sounds like your host may have restrictions in place for how high you can set that value if in fact you are seeing a PHP timeout.


EZ Merchant Solutions: Custom (USA based) B2B Development, Consulting, Development and Special Projects (get a quote here).
Commercial addons, payment methods and modifications to meet your business and operations needs.


 
  • rmsilver7
  • Junior Member
  • Members
  • Join Date: 30-Mar 10
  • 214 posts

Posted 11 October 2015 - 07:38 PM #54

I am not getting any errors in the error_log. I am my own host, I looked in the master php.ini file for the whole server and that value was not in the file, so I added it and still got timed out. All of this is steaming from CSC's own checker that they added to 4.3.4 during upgrade. I even tried putting the set_time_limit at (0) which is supposedly unlimited and it still timed out. 


Riika Magnus
Silver-Logic Web & Print Services
http://www.silver-logic.com
(503) 213-3551

I offer Website Design, Management, Hosting and Graphic Design services. I'm located in Portland, OR and have been using CS-Cart since 2009 and doing Website design since 2003. I would love to hear about your next project!

 
  • tbirnseth
  • CS Cart Expert
  • Authorized Reseller
  • Join Date: 08-Nov 08
  • 12156 posts

Posted 11 October 2015 - 07:41 PM #55

If you are not seeing the timeout in the PHP error_log then it is NOT the PHP timeout that you are experiencing.  Suggest you check the Apache 'Timeout' value.  It should be 300 or greater.  Are your running fastCGI or suPHP as the PHP mode for your web server?


EZ Merchant Solutions: Custom (USA based) B2B Development, Consulting, Development and Special Projects (get a quote here).
Commercial addons, payment methods and modifications to meet your business and operations needs.


 
  • P-Pharma
  • Junior Member
  • Members
  • Join Date: 30-Jun 10
  • 1139 posts

Posted 13 October 2015 - 07:03 PM #56

I am going to test an upgrade from 4.2 to 4.3.4 but only 4.3.1 is available in the upgrade center. Is there any particular reason for this?

My license is fully active.



 
  • tbirnseth
  • CS Cart Expert
  • Authorized Reseller
  • Join Date: 08-Nov 08
  • 12156 posts

Posted 13 October 2015 - 07:05 PM #57

You'll get them one at a time.  After you get 4.3.1, you'll get 4.3.1 SP1, then 4.3.2, then 4.3.3, then 4.3.4.  All sequentially.

This is actually proper to keep people from attempting to skip ahead since upgrades have to be applied sequentially anyway.


EZ Merchant Solutions: Custom (USA based) B2B Development, Consulting, Development and Special Projects (get a quote here).
Commercial addons, payment methods and modifications to meet your business and operations needs.


 
  • P-Pharma
  • Junior Member
  • Members
  • Join Date: 30-Jun 10
  • 1139 posts

Posted 13 October 2015 - 07:14 PM #58

So I need to upgrade 5 times to get to 4.3.4 and 6 times once 4.3.5 is out? That's pretty old school. It's been at least a decade since I had to do that for any software. Most web-application upgrade scripts include previous updates automatically.

Is a better upgrade script planned or worked on?

 

Thanks for the information. I will get to it then.



 
  • xmaster007
  • Junior Member
  • Members
  • Join Date: 20-Nov 09
  • 112 posts

Posted 19 October 2015 - 06:18 AM #59

Any ideas when 4.3.5 will be out?

 

I'm planning an upgrade from 4.24, want to do it in one shot so I don't have to touch it for another 2-3 months.



 
  • imac
  • CEO
  • CS-Cart Architects
  • Join Date: 22-Nov 05
  • 2077 posts

Posted 20 October 2015 - 09:29 PM #60

Any ideas when 4.3.5 will be out?

 

I'm planning an upgrade from 4.24, want to do it in one shot so I don't have to touch it for another 2-3 months.

 

4.3.5 is planned for November.


Ilya Makarov,
CS-Cart Architect Team
Suggest and vote for new features | Report a bug