Hello,
I have been using the Multi-vendor v. 4.3.2.
I have just activated the functionality “Notify visitors about cookies use” and it is not working properly.
It seems that the platform is not able to read/detect the cookie, therefore every time the users access to the website, they must click on “Ok” to accept the message about cookie compliance, even they already accepted it in their last visit to the website.
Could you please help me to fix this issue?
Thank you.
Best,
Vincenzo
[quote name='Vins' timestamp='1438360754' post='225161']
Hello,
I have been using the Multi-vendor v. 4.3.2.
I have just activated the functionality “Notify visitors about cookies use” and it is not working properly.
It seems that the platform is not able to read/detect the cookie, therefore every time the users access to the website, they must click on “Ok” to accept the message about cookie compliance, even they already accepted it in their last visit to the website.
Could you please help me to fix this issue?
Thank you.
Best,
Vincenzo
[/quote]
It is required to examine the issue directly on your server. We suggest you to contact CS-Cart support team with this issue
[quote name='Vins' timestamp='1438360754' post='225161']
Hello,
I have been using the Multi-vendor v. 4.3.2.
I have just activated the functionality “Notify visitors about cookies use” and it is not working properly.
It seems that the platform is not able to read/detect the cookie, therefore every time the users access to the website, they must click on “Ok” to accept the message about cookie compliance, even they already accepted it in their last visit to the website.
Could you please help me to fix this issue?
Thank you.
Best,
Vincenzo
[/quote]
Vincenzo, did you contact tech support? What was the source of the problem?
Hello eComm Labs and Imac,
Thank you for your feedback. I will contact the tech support in September.
Best,
Vincenzo