Odd Product Page Error.





When I go into the product tab in admin panel, it becomes like this. (the whole page) None of the buttons are functional and when I click 2-7, it becomes normal:







When I try to go back to the first page, it gives me a:

<br />
ErrorOops, something went wrong (Internal Server Error). Please try again.<br />

```<br />
<br />
<br />
<br />
Also, I'm getting this error:<br />
```php
<br />
<!--<br />
PHP Fatal Error<br />
Message<br />
Allowed memory size of 268435456 bytes exhausted (tried to allocate 72058049 bytes)<br />
Error at<br />
app/lib/vendor/imagine/imagine/lib/Imagine/Gd/Image.php, line: 617<br />
Backtrace<br />
--><br />

```<br />
<br />
It goes away and comes back every few minutes. I do not know what the problem is.<br />
<br />
EDIT: It seems like there is a ghost product in one of my categories I will try to remove it.<br />
I deleted the product within the database and all seems ok now.<br />
<br />
CONCLUSION<br />
Uploading a large image ex:5000x5000 causes crashes.

Start from increasing memory limit in the config.local.php file

[quote name='eComLabs' timestamp='1436431936' post='222204']

Start from increasing memory limit in the config.local.php file

[/quote]



Yup. I read about that thank you. Also, your team have stopped communicating with me via email (Aleksey Ivanov). It has been a full week since the last response. Can I get the reason why?

[quote name='wjdwndud' timestamp='1436513886' post='222361']

Yup. I read about that thank you. Also, your team have stopped communicating with me via email (Aleksey Ivanov). It has been a full week since the last response. Can I get the reason why?

[/quote]



Please PM me your e-mail address. We will check it and back to you ASAP

I had exact same problem.

Another easier solution is to ftp to your images and delete the offending file. (if you were uploading a image that was too large) should be easy to fine if you sort by file size or know the name.

I did this and everything immediately starting working.

May be little off topic.

I am seeing following errors in product description, features when I check product details. Any idea how to remove these?

Mac OS X 2ATTR<

Mac OS X 2ATTR<
Mac OS X 2ATTR<
Mac OS X 2ATTR<

Please check my answer here:

http://forum.cs-cart.com/topic/43122-mac-quarantine-error

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When I go into the product tab in admin panel, it becomes like this. (the whole page) None of the buttons are functional and when I click 2-7, it becomes normal:

2m7uc78.png

When I try to go back to the first page, it gives me a:

ErrorOops, something went wrong (Internal Server Error). Please try again.


Also, I'm getting this error:

It goes away and comes back every few minutes. I do not know what the problem is.

EDIT: It seems like there is a ghost product in one of my categories I will try to remove it.
I deleted the product within the database and all seems ok now.

CONCLUSION
Uploading a large image ex:5000x5000 causes crashes.

Hello everone,

I am seeing exactly the s ame error! I have already increased the memory, clear cache and all these... What do you mean there was a ghost product and how you find it in the Database?

Futhermore, I am getting this error too, if I go from one page to another:

SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

I have double checked my images, and are not too big...

thanks in advance!

Hello everone,

I am seeing exactly the s ame error! I have already increased the memory, clear cache and all these... What do you mean there was a ghost product and how you find it in the Database?

Futhermore, I am getting this error too, if I go from one page to another:

SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

I have double checked my images, and are not too big...

thanks in advance!

In the server error log you see error message from app/lib/vendor/imagine/imagine/lib/Imagine/Gd/Image.php? Am I correct?

In the server error log you see error message from app/lib/vendor/imagine/imagine/lib/Imagine/Gd/Image.php? Am I correct?

Yes.. I saw that from error log file, in root folder!

Any suggestions?

I have increase the memory from config file, I have optimized all the images...

When I see the products (10 items per page) the error comes up when I go from 5th to 6th page!

Any suggestions?

I have increase the memory from config file, I have optimized all the images...

When I see the products (10 items per page) the error comes up when I go from 5th to 6th page!

It is required to check issue on your server. Looks like big or corrupted image is uploaded for one of products on that page

Just to follow up in this thread - this error appears on product details page sometimes and from the context it seems as GD is loaded. Why is that? Shouldn't thumbnails be generated upfront (I have such a setting)?

Or maybe GD is called to resize only if thumnbail doesn't exist? And it can't exist for huge images that always blow up the mem limit?

Thanks!