[multiles]

When I go into the product tab in admin panel, it becomes like this. (the whole page) None of the buttons are functional and when I click 2-7, it becomes normal:



When I try to go back to the first page, it gives me a:

ErrorOops, something went wrong (Internal Server Error). Please try again.

Also, I'm getting this error:

<!--
PHP Fatal Error
Message
Allowed memory size of 268435456 bytes exhausted (tried to allocate 72058049 bytes)
Error at
app/lib/vendor/imagine/imagine/lib/Imagine/Gd/Image.php, line: 617
Backtrace
-->

It goes away and comes back every few minutes. I do not know what the problem is.

EDIT: It seems like there is a ghost product in one of my categories I will try to remove it.
I deleted the product within the database and all seems ok now.

CONCLUSION
Uploading a large image ex:5000x5000 causes crashes.

[eComLabs]

Start from increasing memory limit in the config.local.php file

[wjdwndud]

Start from increasing memory limit in the config.local.php file

Yup. I read about that thank you. Also, your team have stopped communicating with me via email (Aleksey Ivanov). It has been a full week since the last response. Can I get the reason why?

[eComLabs]

Yup. I read about that thank you. Also, your team have stopped communicating with me via email (Aleksey Ivanov). It has been a full week since the last response. Can I get the reason why?

Please PM me your e-mail address. We will check it and back to you ASAP

[chriswest]

I had exact same problem. 

 

Another easier solution is to ftp to your images and delete the offending file.  (if you were uploading a image that was too large)  should be easy to fine if you sort by file size or know the name. 

 

I did this and everything immediately starting working. 

 

 

[ahmedatnet]

May be little off topic.

 

I am seeing following errors in product description, features when I check product details. Any idea how to remove these?

 

Mac OS X 2ATTR<<com.apple.quarantineq/0002;5675ad3e;Safari;CE328A54-3B17-4476-948D-5941D45DE1AB

 

Mac OS X 2ATTR<<com.apple.quarantineq/0002;5675ad3e;Safari;CE328A54-3B17-4476-948D-5941D45DE1AB

 

Mac OS X 2ATTR<<com.apple.quarantineq/0002;5675ad3e;Safari;CE328A54-3B17-4476-948D-5941D45DE1AB

 

Mac OS X 2ATTR<<com.apple.quarantineq/0002;5675ad3e;Safari;CE328A54-3B17-4476-948D-5941D45DE1AB

[ahmedatnet]

Please check my answer here:

http://forum.cs-cart...uarantine-error

[dataspotgr]

When I go into the product tab in admin panel, it becomes like this. (the whole page) None of the buttons are functional and when I click 2-7, it becomes normal:



When I try to go back to the first page, it gives me a:

ErrorOops, something went wrong (Internal Server Error). Please try again.

Also, I'm getting this error:

<!--
PHP Fatal Error
Message
Allowed memory size of 268435456 bytes exhausted (tried to allocate 72058049 bytes)
Error at
app/lib/vendor/imagine/imagine/lib/Imagine/Gd/Image.php, line: 617
Backtrace
-->

It goes away and comes back every few minutes. I do not know what the problem is.

EDIT: It seems like there is a ghost product in one of my categories I will try to remove it.
I deleted the product within the database and all seems ok now.

CONCLUSION
Uploading a large image ex:5000x5000 causes crashes.

 

 

Hello everone,

 

I am seeing exactly the s ame error! I have already increased the memory, clear cache and all these... What do you mean there was a ghost product and how you find it in the Database?

 

Futhermore, I am getting this error too, if I go from one page to another:

SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

 

I have double checked my images, and are not too big...

 

thanks in advance!

[eComLabs]

Hello everone,

 

I am seeing exactly the s ame error! I have already increased the memory, clear cache and all these... What do you mean there was a ghost product and how you find it in the Database?

 

Futhermore, I am getting this error too, if I go from one page to another:

SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

 

I have double checked my images, and are not too big...

 

thanks in advance!

 

In the server error log you see error message from app/lib/vendor/imagine/imagine/lib/Imagine/Gd/Image.php? Am I correct?

[dataspotgr]

In the server error log you see error message from app/lib/vendor/imagine/imagine/lib/Imagine/Gd/Image.php? Am I correct?

 

Yes.. I saw that from error log file, in root folder!

[dataspotgr]

Any suggestions?

I have increase the memory from config file, I have optimized all the images...

When I see the products (10 items per page) the error comes up when I go from 5th to 6th page!

[eComLabs]

Any suggestions?

I have increase the memory from config file, I have optimized all the images...

When I see the products (10 items per page) the error comes up when I go from 5th to 6th page!

 

It is required to check issue on your server. Looks like big or corrupted image is uploaded for one of products on that page

[amrn]

Just to follow up in this thread - this error appears on product details page sometimes and from the context it seems as GD is loaded. Why is that? Shouldn't thumbnails be generated upfront (I have such a setting)? 

Or maybe GD is called to resize only if thumnbail doesn't exist? And it can't exist for huge images that always blow up the mem limit?

 

Thanks!