Jump to content

  • You cannot start a new topic
  • You cannot reply to this topic

Email Address

 

Posted 25 June 2015 - 11:59 AM #1

What email address does Twigmo use when a customer places an order?

I ask because we have customers emailing my email account but my email address is not publicly available on our website, we use generic sales@ and orders@ but to set up our Twigmo account we used a different one which is just a forwarder to my mailbox.

 
  • antev
  • Architect
  • Twigmo team
  • Join Date: 07-Oct 10
  • 110 posts

Posted 26 June 2015 - 08:19 AM #2

Hello.

The Twigmo add-on does not use your Twigmo account email to send notifications to your customers. Notifications are sent according to your CS-Cart configuration specified on the Settings > Company page in the admin panel. You can place a test order by yourself and check emails you will get.

I can recommend to check the CS-Cart email configuration one more time.

Thank you.
Evgeniy Antonov,
Twigmo team