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Cart-Power Add-On: Zendesk Integration Rate Topic   * * * * * 1 votes

 
  • Cart-Power
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Posted 26 March 2015 - 04:11 PM #1

Dear Friends,

We are glad to inform you that have released new add-on: ZenDesk integration.

Integration of CS-Cart with the most popular Support Ticket System "Zendesk" (zendesk.com). No information excepted customers are located on CS-Cart. Tickets and comments are located in ZendDesk and CS-Cart gets it each time customer see topic.

General Features:

  • ability to create tickets with different content
  • ability to view all the tickets
  • ability to search tickets by subject, user, status, type, priority, date
  • ability to import/export Users to/from ZenDesk
  • ability to set status for ticket New, Open, Pending, Hold, Solved, Closed
  • ability to set priority Urgent, High, Normal, Low
  • ability to assign type of ticket Problem, Incident, Question, Task
  • customer can easy validate his account by email
  • ability to assign fields in form builder for ZendDesk specially

Edit ticket page in Admin panel:

1.png

Page of tickets in Admin panel:

2.png

Advanced search pop-up in Admin panel:

3.png

Add comment pop-up on Storefront:

4.png

Page of tickets on Storefront:

5.png

Zendesk settings page:

6.png

New ticket page:

7.png

Import / Export users page in Admin panel:

8.png

 

Demo is available:


Compatibility:

 

CS-Cart 4.1.x, 4.2.x

Multi-Vendor 4.1.x, 4.2.x

Please, do not hesitate contact us if you have any additional questions.

Official product page is here.

Thank you for the your time.


Cart-Power.com / Cart-Power.ru (sales@cart-power.com) offers you:
CS-Cart add-ons :: CS-Cart themes :: CS-Cart development :: CS-Cart license
Работаем с англоязычными и русскоязычными клиентами (work with English-speaking and Russian-speaking customers)

 
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Posted 26 March 2015 - 06:50 PM #2

Nice job Cart Power!
Regards,
Jim

 
  • Cart-Power
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Posted 27 March 2015 - 08:14 AM #3

Nice job Cart Power!


Thank you, Jim!
Cart-Power.com / Cart-Power.ru (sales@cart-power.com) offers you:
CS-Cart add-ons :: CS-Cart themes :: CS-Cart development :: CS-Cart license
Работаем с англоязычными и русскоязычными клиентами (work with English-speaking and Russian-speaking customers)