I have recently set up a second storefront, but noticed today that the main product tabs are missing.
These tabs are available:
TAGS
ATTACHMENTS
REVIEWS
These tabs are not available:
DETAILS
DESCRIPTION
FILES
There is also no way to create these missing tabs.
Any ideas?
Thanks in advance
[quote name='robertparacay' timestamp='1423699385' post='205085']
I have recently set up a second storefront, but noticed today that the main product tabs are missing.
These tabs are available:
TAGS
ATTACHMENTS
REVIEWS
These tabs are not available:
DETAILS
DESCRIPTION
FILES
There is also no way to create these missing tabs.
Any ideas?
Thanks in advance
[/quote]
To say the truth, it is a Cs-Cart bug.
One of our clients had such problem recently and Cs-Cart fixed it.
Please contact their helpdesk.
Best regards, Alt-team.
I will do that. Thanks for the reply
Please, do not forget to inform us about the solution method.
Best regards, Alt-team.
They fixed it for me and this is what she said about it. Not much detail.
[color=#000000]There is not such a bug in the standard CS-Cart installation. For some reason tabs were missed in the database. When the storefront is created products tabs are copied to the new storefront. I added the [/color]Description[color=#000000], [/color]Files[color=#000000] and [/color]Details[color=#000000] tabs directly to the database.[/color]
[quote name='robertparacay' timestamp='1424806362' post='206324']
They fixed it for me and this is what she said about it. Not much detail.
[color=#000000]There is not such a bug in the standard CS-Cart installation. For some reason tabs were missed in the database. When the storefront is created products tabs are copied to the new storefront. I added the [/color]Description[color=#000000], [/color]Files[color=#000000] and [/color]Details[color=#000000] tabs directly to the database.[/color]
[/quote]
Thank you for sharing this info.
That is strange. And we have already met the similar case, where the tabs were missed with no reason.
Best regards, Alt-team.