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Visual Editor Not Saving Changes Rate Topic   - - - - -

 
  • UrKo
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Posted 06 January 2015 - 07:06 AM #1

Hi,
I was trying to change the font size and some custom CSS in visual editor but after I clicked save nothing happened. I cleared cache and everything still nothing happens everytime I try to make some changes to my theme.
Using 4.2.4.

I tried also in my demo store (4.2.3.) and same thing there also.

Anyone having the same problem?

Thanks,
UrKo

 
  • macat
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Posted 06 January 2015 - 07:35 AM #2

Yes, finally just started doing it via the files link.
-- Belinda
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http://BelindaSauro.com

 
  • UrKo
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Posted 07 January 2015 - 03:42 AM #3

so there's no fix from cs-cart for this? :)
UrKo

 
  • macat
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Posted 07 January 2015 - 04:38 AM #4

Nobody has posted one that I have seen, it sure would be nice to be able to customize some that way ... hopefully someone will see this that knows what may be causing it. A friend installed it on his server and it worked fine, so I am thinking it must be a setting on my server bu I am not knowledgeable to mess with that unless someone tells me exactly what to do.
-- Belinda
happiness is being owned by cats ...
http://BelindaSauro.com

 
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Posted 07 January 2015 - 04:40 AM #5

I manually changed all of the folders and files in design to 777, my server prefers 755, still doesn't save changes :(
-- Belinda
happiness is being owned by cats ...
http://BelindaSauro.com

 
  • samsam
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Posted 14 January 2015 - 11:49 PM #6

same problem ..cannot save in visual editor..

4.xx - www.france-savon.com   je  viens de le reprendre à zero ..  il est donc en cours


 
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Posted 15 January 2015 - 09:37 AM #7

May be the issue is related to this bug:

http://forum.cs-cart...0797#entry20797

Please check.

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  • samsam
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Posted 15 January 2015 - 10:59 AM #8

hi

thks ecomlabs

another idea may be, because for me does not work

4.xx - www.france-savon.com   je  viens de le reprendre à zero ..  il est donc en cours


 
  • DeGrey
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Posted 21 January 2015 - 12:43 AM #9

Same problem here on 4.2.4. I've spent hours today re-installing. Changing permissions. Deleting templates. Nothing works.

The strange thing is that it works perfectly fine on another 4.2.4 install I have.

This is driving me nuts! Has anyone found what is causing this? I don't have any errors in the log so don't know where else to start tracking down the problem.

 
  • DeGrey
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Posted 21 January 2015 - 02:36 AM #10

So I found the culprit at least for me. Google Fonts!

This kept showing up in the logs:

Requests (http/https request)
URL: http://fonts.googleapis.com/css
Request: 'family=Roboto'

So I switched all of the fonts to a generic "Arial" instead of a Google font and it all started saving fine.

I did a bit more testing and if I change one font to a Google font and hit save, it sometimes eventually saves but takes a VERY long time. Like upwards of 3-5 minutes. So it seems like there is some sort of lag when trying to contact the Google font server which causes time outs and non-saves of changes?

Can anyone else confirm this? Any clue as to what may be causing it?

 
  • CartBooster
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Posted 28 January 2015 - 09:45 PM #11

Hi,

Having an issue with Visual Editor not showing on the front end when I click edit,
I've tried various themes, (need to change the logo on the website i'm developing)
Any ideas?

Firebug is showing no missing files 404, and i've tried disabling cloudflare,
domain.com/?s_layout=7

Anyone else experiencing the same?

4.2.4

www.cartbooster.ie


 
  • abssoft
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Posted 29 January 2015 - 05:47 AM #12

Hello,

Same issue are have facing on one of our Client Multi Vendor website. Please let me know the solution for this.

Thankyou.
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  • Alt-team
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Posted 29 January 2015 - 06:59 AM #13

I'm sure that you should contact to the Cs-Cart help desk.
Many people experienced the problems with the visual editor and Cs-Cart were searching the people who have such issues to examine the problems better.

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  • abssoft
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Posted 29 January 2015 - 08:01 AM #14

Hello,
Yes, just now created ticket in CS-Cart help desk and let see the response.
We are leading CS-Cart Customization Development and CS-Cart Add-ons, Responsive Theme Development Company in (Pondicherry and Chennai) India and UK.
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Posted 29 January 2015 - 09:09 AM #15

Hi,

Having an issue with Visual Editor not showing on the front end when I click edit,
I've tried various themes, (need to change the logo on the website i'm developing)
Any ideas?

Firebug is showing no missing files 404, and i've tried disabling cloudflare,
domain.com/?s_layout=7

Anyone else experiencing the same?

4.2.4


At first try to disable all 3rd party modules and custom html blocks. CS-Cart team says that even unclosed html tag can brake this feature.

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  • CartBooster
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Posted 29 January 2015 - 02:32 PM #16

Have tried it in a sub folder of the affected domain, and a blank copy of the cart won't work,

Getting a ticket over to cs-cart now to see what the issue is

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Posted 31 January 2015 - 09:29 PM #17

still can't find the issue, i've removed all blocks,
but a temp fix to enable the editor is to add the line

Registry::set('runtime.customization_mode.theme_editor', true);

app/controllers/frontend/init.php

it will force the visual editor to appear

www.cartbooster.ie


 
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Posted 02 February 2015 - 10:48 AM #18

Thank you for sharing this information

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  • robertparacay
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Posted 10 February 2015 - 06:55 PM #19

I have the same issue with the visual editor not saving.

I have just set up a second storefront and that second store saves just fine, but my original store still does not save.

 
  • robertparacay
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Posted 11 February 2015 - 08:55 PM #20

I managed to find a solution that works for me.

Remove the 's' in https and reload the visual editor. Worked for me