Jump to content

  • You cannot start a new topic
  • You cannot reply to this topic

Image Verification Not Showing 4.0.2 Rate Topic   - - - - -

 
  • drhoo
  • Member
  • Members
  • Join Date: 11-Oct 11
  • 46 posts

Posted 15 December 2014 - 06:55 PM #1

I have both GD and FreeType compiled with PHP and on the same server have a multivendor that works fine with Image verification.

No matter what I do, I can't fix this for one of my 4.0.2

Any ideas?

Thanks.

Attached Thumbnails

  • Screen Shot 2014-12-15 at 18.46.15.png


 
  • eComLabs
  • CS-Cart Expert
  • Authorized Reseller
  • Join Date: 27-Jan 14
  • 20771 posts

Posted 16 December 2014 - 08:59 AM #2

I have both GD and FreeType compiled with PHP and on the same server have a multivendor that works fine with Image verification.

No matter what I do, I can't fix this for one of my 4.0.2

Any ideas?


Can I know the URL of your store?
GET A FREE QUOTE | CS-Cart Add-ons | CS-Cart Licenses | CS-Cart Development | CS-Cart Design | Server Configuration | UniTheme and YOUPI
CS-Cart                USD 345     Multi-Vendor              USD 1250    Multi-Vendor PLUS           USD 3100 (2775)
CS-Cart Ultimate  USD 775     CS-Cart + YOUPI      USD 545      Multi-Vendor Ultimate       USD 7500 (6000)

 
  • drhoo
  • Member
  • Members
  • Join Date: 11-Oct 11
  • 46 posts

Posted 16 December 2014 - 02:00 PM #3

Can I know the URL of your store?

URL removed

 
  • globalburo
  • Junior Member
  • Members
  • Join Date: 16-Mar 11
  • 138 posts

Posted 16 December 2014 - 02:42 PM #4

Hi
My site too v4.0.2
I have too similar problem
Any ideas?
image verification. disable now

 
  • eComLabs
  • CS-Cart Expert
  • Authorized Reseller
  • Join Date: 27-Jan 14
  • 20771 posts

Posted 16 December 2014 - 03:27 PM #5

Try to add the following line to the config.php file

define('DEVELOPMENT', true);

then open the following URL

URL Removed
GET A FREE QUOTE | CS-Cart Add-ons | CS-Cart Licenses | CS-Cart Development | CS-Cart Design | Server Configuration | UniTheme and YOUPI
CS-Cart                USD 345     Multi-Vendor              USD 1250    Multi-Vendor PLUS           USD 3100 (2775)
CS-Cart Ultimate  USD 775     CS-Cart + YOUPI      USD 545      Multi-Vendor Ultimate       USD 7500 (6000)

 
  • globalburo
  • Junior Member
  • Members
  • Join Date: 16-Mar 11
  • 138 posts

Posted 16 December 2014 - 03:45 PM #6

define('DEVELOPMENT', true);
I add config.php file but not work
my test site

 
  • drhoo
  • Member
  • Members
  • Join Date: 11-Oct 11
  • 46 posts

Posted 16 December 2014 - 04:10 PM #7

Didn't work I'm afraid. I cleared the cache and Apache's error logs is not showing any problem.
Would you mind editing your post and removing the URL, many thanks.

 
  • drhoo
  • Member
  • Members
  • Join Date: 11-Oct 11
  • 46 posts

Posted 16 December 2014 - 05:19 PM #8

Is there anything anyone can suggest?

Edited by drhoo, 16 December 2014 - 05:26 PM.


 
  • Alt-team
  • CS-Cart Developer
  • Authorized Reseller
  • Join Date: 18-Jan 11
  • 2784 posts

Posted 17 December 2014 - 08:23 AM #9

Dear Drhoo,

It is hard to find a solution without the access to the website.
Have you already contacted the CS-Cart support?

Best regards, Alt-team.

ADD-ONS  Web development service  | CS-Cart dedicated developers

Buy MULTIVENDOR - USD 1250 (14% off)   Buy CS-CART LICENCE - USD 345 (13% off)

 Email - manager@alt-team.com | Skype - Altteam    


 
  • eComLabs
  • CS-Cart Expert
  • Authorized Reseller
  • Join Date: 27-Jan 14
  • 20771 posts

Posted 17 December 2014 - 08:51 AM #10

Didn't work I'm afraid. I cleared the cache and Apache's error logs is not showing any problem.
Would you mind editing your post and removing the URL, many thanks.


Done! Alt-team is right. It is required to examine the issue directly on your server.
GET A FREE QUOTE | CS-Cart Add-ons | CS-Cart Licenses | CS-Cart Development | CS-Cart Design | Server Configuration | UniTheme and YOUPI
CS-Cart                USD 345     Multi-Vendor              USD 1250    Multi-Vendor PLUS           USD 3100 (2775)
CS-Cart Ultimate  USD 775     CS-Cart + YOUPI      USD 545      Multi-Vendor Ultimate       USD 7500 (6000)

 
  • drhoo
  • Member
  • Members
  • Join Date: 11-Oct 11
  • 46 posts

Posted 17 December 2014 - 10:15 AM #11

Dear Drhoo,

It is hard to find a solution without the access to the website.
Have you already contacted the CS-Cart support?

Best regards, Alt-team.

Thanks guys, I understand. I'm not sure if I'm covered for this without buying credits from CS-Cart. I'll contact them anyway to see what they say.

For issues like this I'd expect free support...

 
  • drhoo
  • Member
  • Members
  • Join Date: 11-Oct 11
  • 46 posts

Posted 18 December 2014 - 08:19 AM #12

Issued resolved by CS-Cart tech (10 credit)

'It was caused by an extra space before the open PHP tag in config.local.php file located in the root directory of your CS-Cart installation and in the captcha.php file located in the app/lib/other/captcha directory of your CS-Cart installation. I removed it and Image verification displays properly now.'

 
  • eComLabs
  • CS-Cart Expert
  • Authorized Reseller
  • Join Date: 27-Jan 14
  • 20771 posts

Posted 18 December 2014 - 02:19 PM #13

Issued resolved by CS-Cart tech (10 credit)

'It was caused by an extra space before the open PHP tag in config.local.php file located in the root directory of your CS-Cart installation and in the captcha.php file located in the app/lib/other/captcha directory of your CS-Cart installation. I removed it and Image verification displays properly now.'


Thank you for sharing this information
GET A FREE QUOTE | CS-Cart Add-ons | CS-Cart Licenses | CS-Cart Development | CS-Cart Design | Server Configuration | UniTheme and YOUPI
CS-Cart                USD 345     Multi-Vendor              USD 1250    Multi-Vendor PLUS           USD 3100 (2775)
CS-Cart Ultimate  USD 775     CS-Cart + YOUPI      USD 545      Multi-Vendor Ultimate       USD 7500 (6000)