Oops, (Internal Server Error). Please Try Again.

Hello



Something strange happens with my website since a few days.



Sometimes (not all the time) when I click on a link (frontstore or backoffice) the target page does not appears. I obtain a white (empty) page and nothing happens.



In order to reach the target page, I must clic into the url address bar and click “enter”.



Then, the target page appears.



Also, when I am into my back office, I sometimes obtain the following message from cascart :



Oops, something went wrong (Internal Server Error). Please try again.



What happens ? Does it comes from cascara or from my server ?



As always, your help will be very helpful. Thanks in advance.



Leo

Dear Leo,



Sometimes this happens because of third party add-ons.

Have you installed any add-ons recently? If yes, try to disable them and check your website again.



Best regards, Alt-team.

Hello and many thanks for the answer.



I did not install third party addon.



But it's possible that this troubles have appeared since the last upgrade 4,0,2 to 4,[size=4]0,3…[/size]



[size=4]I don't know what to do…[/size]

Ask your server administrator to check error logs.

OK, I asked to my server admin.



We wrote the following lines into the index.php :





ini_set(‘display_errors’,1);
[size=4]error_reporting(E_ALL);[/size]




Now, we see that there's a trouble with the line 19

if (version_compare($php_value, '5.3.0') == -1) {

in the index.php file.



My php version is 5,3 but when I open info.php, this is what I see :



Also, in my .htaccess file, I can read this : [size=4]DirectoryIndex index.html index.php[/size]


SetEnv PHP_VER 5_3
SetEnv REGISTER_GLOBALS 0

Order Allow,Deny
Allow from all




so, now the situation is :



when I try to log to my website using 82 port (no cache), I can see : [size=4] [/size]

[size=4]Service[/size]





unavailable

Sorry, service is temporarily unavailable.



When I try to log using normal url it seems to work fine, but I still face the trouble with white pages



Any ideas ?