I'm having trouble setting up a promotion.
I want to offer %25 OFF the product price for items in particular sections, however I don't want the promotion to be applied to items in my clearance section.
Any suggestions on how to exclude products from promotions?
add a conditions, categories/products “not in”
John
Unfortunately, that doesn't work.
That basicly voids the entire promotion if you have a clearance item in your cart.
bump to the top…
I'm sure there is a way to do it.
Dear Nathand,
To say the truth John gave you correct advice.
Also please clear the cache.
It is possible that the problem is in a third-party modification.
Best regards, Alt-team.
Please provide us with screenshots of the promotion conditions and bonuses sections. It should not void the entire promotion
Yes, I'm having the same problem. I want the discount to apply only if they purchase a certain amount from specific categories and as soon as they add an item that is in another category, it cancels out the discount even though they are eligible.
[quote name='alephins' timestamp='1417485282' post='198506']
Yes, I'm having the same problem. I want the discount to apply only if they purchase a certain amount from specific categories and as soon as they add an item that is in another category, it cancels out the discount even though they are eligible.
[/quote]
– In this case, I use “Order Subtotal” >= $125.00 but “NOT IN” several categories (meaning, they have to spend in the other categories). But as soon as a product is added tot he cart from one of these other categories in the “NOT IN” it removes the discount.
could be a bug. submit it to bug tracker
I went as far back as 4.0.1 and still have the same issue. So if it's a bug, it's hung around for a very long time.
Ahh, I mis understood, then that seems correct, goods subtotal is fine but you have a category not in. So soon as you add a product from the not in then it will cancel the promo.
May be try the and "category in " AND “category not in” together
Yeah, I tried that, too. Same thing.
Tested in my V3.06
subtotal greater than 500 give 50% off
categories not in
so added 500 of product and basket showed discount. Added a product that was from the “not in” category and discount applied to ALL products?? even those in “not in”
strange
Exactly. It's always been like that, I believe. The opposite doesn't work, either. Categories “IN.”
[quote name='johnbol1' timestamp='1417293042' post='198344']
add a conditions, categories/products “not in”
John
[/quote][quote name='Alt-team' timestamp='1417427024' post='198436']
Dear Nathand,
To say the truth John gave you correct advice.
Also please clear the cache.
It is possible that the problem is in a third-party modification.
Best regards, Alt-team.
[/quote]
I figured it out…
If you make it a condition of the promotion as suggested, it will then disable the entire promotion when you add one of those products to the cart.
If I was to add a condition including or excluding the clearance products, it would void the entire promotion when you add a clearance product to the cart… Basically ruining it for everyone.
I was able to get it to work by working with the Bonuses.
EXAMPLE: I want to offer 25% off every product when you use a promo code “cyber monday”. However I don't want the discount to be applied to the clearance items (kept inside the clearance category)…
>Cart Promotion
>>Condition:
If [color=#ff0000]all [/color]of these conditions are [color=#ff0000]true[/color]:
Coupon Code > [color=#ff0000]Equal [/color]> [color=#ff0000]Cyber Monday[/color]
>>Bonuses:
[color=#ff0000]Discount On All Products In [/color][color=#ff0000]Categories [/color]>
At this point I added every category except the “Clearance” category.
Discount > [color=#ff0000]by percentage of the original price[/color] > [color=#ff0000]25.00[/color]
I hope that makes sense. I had trouble putting it to words.
Just noticed that you had solved it.
Yes the key is to create specific category bonuses.
I goofed once and the bloody bonus was discounting
items twice when two separate codes were applied…lol
That's quite a nice workaround, I must say. However, if you wanted to cap how much they saved (i.e. Save 25%, but a maximum savings of $30), then how would you cap it?
[quote name='alephins' timestamp='1418107342' post='199152']
That's quite a nice workaround, I must say. However, if you wanted to cap how much they saved (i.e. Save 25%, but a maximum savings of $30), then how would you cap it?
[/quote]
In this case you should create two promotions and add the following rules:
1.
Add condition - Order subtotal - equal or less - USD 150
Add bonus - Order discount - by percentage of the original price - 25
2.
Add condition - Order subtotal - greater - USD 150
Add bonus - Order discount - by fixed amount - 30
Hope that helps.
[quote name='eComLabs' timestamp='1418115448' post='199183']
In this case you should create two promotions and add the following rules:
1.
Add condition - Order subtotal - equal or less - USD 150
Add bonus - Order discount - by percentage of the original price - 25
2.
Add condition - Order subtotal - greater - USD 150
Add bonus - Order discount - by fixed amount - 30
Hope that helps.
[/quote]
Thank you, but I'm not sure that helps. Let's say I wanted to give people 20% off all items in certain categories UP TO $125. But if they spend $150, they still only get 20% off of the $125 (in this case $25 off).
[quote name='alephins' timestamp='1418135987' post='199226']
Thank you, but I'm not sure that helps. Let's say I wanted to give people 20% off all items in certain categories UP TO $125. But if they spend $150, they still only get 20% off of the $125 (in this case $25 off).
[/quote]
Order subtotal doesn't work in this case as it must be only in specified categories, which is why nathand brought up the “Discount on all products in Categories”