i try to set up a text option for product, it can display on the product detail page , but the product can not be added to the cart any more .
it always says
[color=#492302][font=Roboto]NoticeThe xxxx has options or option variants that are not available anymore, so it was removed from cart [/font][/color]
[color=#492302][font=Roboto]see details in attached area.[/font][/color]
[color=#492302][font=Roboto]please help[/font][/color]
[color=#492302][font=Roboto]thanks[/font][/color]
Dear Martin1979,
We have checked this option and everything works fine on CS-Cart online demo.
We have made a global option and applied it as a link.
Did you do the same?
Best regards, Alt-team.
If you use option combinations, try to rebuild them
Dear All Team
thanks for your reply,
no i try use options in a single product.
no lucky.
Would you please try it again?
thanks
[quote name='Alt-team' timestamp='1417071966' post='198110']
Dear Martin1979,
We have checked this option and everything works fine on CS-Cart online demo.
We have made a global option and applied it as a link.
Did you do the same?
Best regards, Alt-team.
[/quote]
[quote name='eComLabs' timestamp='1417082776' post='198141']
If you use option combinations, try to rebuild them
[/quote]
Thanks, i tried ,but still not working, please check the image
[quote name='eComLabs' timestamp='1417082776' post='198141']
If you use option combinations, try to rebuild them
[/quote]
hi
i tried yours , no sucess
see my images, i test both i local and remote serve , don't work. i use the latest cs cart version.
thanks
Additional examination is required here. If you are interested, please contact us.
Dear Martin,
It seems that you did everything right.
Perhaps the problem is in the third-party add-ons or modifications.
Also, the problem can be in the cache. Try to clear it.
Best regards, Alt-team.
[quote name='Alt-team' timestamp='1417171752' post='198242']
Dear Martin,
It seems that you did everything right.
Perhaps the problem is in the third-party add-ons or modifications.
Also, the problem can be in the cache. Try to clear it.
Best regards, Alt-team.
[/quote]
Hi Al-team
thanks for the reply, i just figure out the problem
it is caused that i set up another options Color for the products, if i disable this option,
the Text option works , How to solve this ?
thanks
Dear Martin,
Do you have 4.2.3?
There is a bug in this version with the options without variants.
Text field is an option without variants.
Please contact CS-Cart support team. They should fix it.
Or you may contact us.
Best regards, Alt-team.
[quote name='Alt-team' timestamp='1417422049' post='198415']
Dear Martin,
Do you have 4.2.3?
There is a bug in this version with the options without variants.
Text field is an option without variants.
Please contact CS-Cart support team. They should fix it.
Or you may contact us.
Best regards, Alt-team.
[/quote]
thanks
I have the same issue. Please fix ASAP. >>>>> Notice[color=#9C3535][font=Arial, Helvetica, sans-serif][size=4]The product [/size][/font][/color]Widget 2015Deluxe[color=#9C3535][font=Arial, Helvetica, sans-serif][size=4] has options or option variants that are not available anymore, so it was removed from cart [/size][/font][/color]