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Can Not Set Up A Text Option For Product Rate Topic   - - - - -

 
  • martin1979
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Posted 27 November 2014 - 04:53 AM #1

i try to set up a text option for product, it can display on the product detail page , but the product can not be added to the cart any more .
it always says

NoticeThe xxxx has options or option variants that are not available anymore, so it was removed from cart

see details in attached area.

please help


thanks

Attached Thumbnails

  • Snap3.jpg
  • 933206.JPG


 
  • Alt-team
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Posted 27 November 2014 - 07:06 AM #2

Dear Martin1979,

We have checked this option and everything works fine on CS-Cart online demo.
We have made a global option and applied it as a link.

Did you do the same?

Best regards, Alt-team.

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Posted 27 November 2014 - 10:06 AM #3

If you use option combinations, try to rebuild them
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  • martin1979
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Posted 28 November 2014 - 03:23 AM #4

Dear All Team
thanks for your reply,
no i try use options in a single product.
no lucky.
Would you please try it again?
thanks

Dear Martin1979,

We have checked this option and everything works fine on CS-Cart online demo.
We have made a global option and applied it as a link.

Did you do the same?

Best regards, Alt-team.



 
  • martin1979
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Posted 28 November 2014 - 03:24 AM #5

If you use option combinations, try to rebuild them

Thanks, i tried ,but still not working, please check the image

Attached Thumbnails

  • Snap4.jpg


 
  • martin1979
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Posted 28 November 2014 - 03:47 AM #6

If you use option combinations, try to rebuild them

hi
i tried yours , no sucess
see my images, i test both i local and remote serve , don't work. i use the latest cs cart version.
thanks

Attached Thumbnails

  • gloable.jpg
  • 933207.JPG
  • 933208.JPG
  • Snap8.jpg


 
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Posted 28 November 2014 - 09:32 AM #7

Additional examination is required here. If you are interested, please contact us.
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Posted 28 November 2014 - 10:49 AM #8

Dear Martin,

It seems that you did everything right.

Perhaps the problem is in the third-party add-ons or modifications.
Also, the problem can be in the cache. Try to clear it.

Best regards, Alt-team.

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  • martin1979
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Posted 30 November 2014 - 02:52 AM #9

Dear Martin,

It seems that you did everything right.

Perhaps the problem is in the third-party add-ons or modifications.
Also, the problem can be in the cache. Try to clear it.

Best regards, Alt-team.


Hi Al-team
thanks for the reply, i just figure out the problem
it is caused that i set up another options Color for the products, if i disable this option,
the Text option works , How to solve this ?
thanks

Attached Thumbnails

  • only one text options.jpg
  • work.jpg
  • Snap20.jpg


 
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Posted 01 December 2014 - 08:20 AM #10

Dear Martin,

Do you have 4.2.3?

There is a bug in this version with the options without variants.
Text field is an option without variants.

Please contact CS-Cart support team. They should fix it.

Or you may contact us.

Best regards, Alt-team.

ADD-ONS  Web development service  | CS-Cart dedicated developers

Buy MULTIVENDOR - USD 1250 (14% off)   Buy CS-CART LICENCE - USD 345 (13% off)

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  • martin1979
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Posted 03 December 2014 - 12:28 PM #11

Dear Martin,

Do you have 4.2.3?

There is a bug in this version with the options without variants.
Text field is an option without variants.

Please contact CS-Cart support team. They should fix it.

Or you may contact us.

Best regards, Alt-team.

thanks

 

Posted 05 December 2014 - 09:00 PM #12

I have the same issue. Please fix ASAP. >>>>> NoticeThe product Widget 2015Deluxe has options or option variants that are not available anymore, so it was removed from cart