Hi, we have two storefronts. On both storefronts, products have Brand/Manufacturer features set to Show in product header on the product page. This results in clickable links, let’s say “Sony”. When you click the link, you are taken to a filtered manufacturer listing with all products by “Sony”.
However, this recently only works in one of the storefronts. On the other front it results in a strange animated CS Cart error “Service Unavailable” (see attached).
I have compared the features settings for both storefronts and could not find any differences. Any idea how to fix this?
[quote name='japanexp' timestamp='1409037620' post='190647']
Hi, we have two storefronts. On both storefronts, products have Brand/Manufacturer features set to Show in product header on the product page. This results in clickable links, let's say “Sony”. When you click the link, you are taken to a filtered manufacturer listing with all products by “Sony”.
However, this recently only works in one of the storefronts. On the other front it results in a strange animated CS Cart error “Service Unavailable” (see attached).
I have compared the features settings for both storefronts and could not find any differences. Any idea how to fix this?
[/quote]
Uncomment the following line in the config.php file to check error message:
//define('DEVELOPMENT', true);
Hi there, thanks for the tip. Here is the dev/debug message:
Message
[color=#000000]No storefronts defined for this domain[/color]
Error at
[color=#000000]app/functions/fn.init.php, line: 937[/color]
Backtrace
File: init.php
Line: 128
Function: fn_init File: index.php
Line: 24
Function: require
PS: one thing that is different between fronts is that the non-working storefront has two Brand/Manufacturer features, the working one only a single one. Not sure if that makes a difference though.
[quote name='japanexp' timestamp='1409052934' post='190666']
PS: one thing that is different between fronts is that the non-working storefront has two Brand/Manufacturer features, the working one only a single one. Not sure if that makes a difference though.
[/quote]
Do other pages of this store-front work correctly?
Hi, as far as we see it is operating normally without issues. Orders are being placed etc.
[quote name='japanexp' timestamp='1409057290' post='190673']
Hi, as far as we see it is operating normally without issues. Orders are being placed etc.
[/quote]
Additional examination is required. Please address this issue to CS-Cart helpdesk or hire someone from this forum to investigate it. We can also perform this work for you. Thanks
Looks like 4.2.2 update fixed it… thanks!
[quote name='japanexp' timestamp='1409325570' post='191051']
Looks like 4.2.2 update fixed it… thanks!
[/quote]
Thank you for letting us know it