Created Second Store In Ultimate, But Subdomain Redirects To Main Store

I created a subdomain on which to install the second storefront. I copied my main store and everything copied over correctly from what I can tell. The products and categories are there in the new store.



Ok, but in cpanel file manager when I open the new store folder “store2”, it only contains an empty folder, cgi-bin. Maybe this is a problem?



In admin panel, I select the new store and try to open the site by clicking the shopping cart icon at the top left. I see that the browser window first shows the correct url, but it quickly redirects to the main site url. Not sure why this happens, since I have no redirects specified it seems odd.



Any ideas on where I might go from here?



Thanks.

Hello,



Please check the following article in KB and make sure that everything is set properly: CS-Cart Documentation — CS-Cart 4.15.x documentation .



More specifically, you probably should set up a .htaccess file in the directory of your second storefront.

I have done this, but it still redirects to my main storefront. I guess I'll contact customer service

Try clearing the cache.

Doesn't help, but thanks for the input

[quote name='robertparacay' timestamp='1408555547' post='190104']

Doesn't help, but thanks for the input

[/quote]



Why do you open the store2 folder? What way do you want to use?


  1. mydomain.com/store2
  2. store2.mydomain.com

I set it up to use store2.mydomain.com, but I tried both ways and they both redirect to my main store

[quote name='robertparacay' timestamp='1408729577' post='190359']

I set it up to use store2.mydomain.com, but I tried both ways and they both redirect to my main store

[/quote]



IF you are interested, please PM me temporary FTP access. We will check it