"add To Cart" Button Is Not Working On Product Page Only

Hi,



Issue 1# : Since last two days, I am observing that Add to Cart button is not working/functional for any of my products from Product detail page. But I am able to add products to cart from Home Page/Category Pages.

Issue 2#: Also the Products which has few Options available doesn't get added to Cart.



Please let me know if there is some setting/configuration changed due to which these issues are coming.



Regards,

Mohit

[quote name='fleaffair' timestamp='1403361630' post='186209']

Hi,



Issue 1# : Since last two days, I am observing that Add to Cart button is not working/functional for any of my products from Product detail page. But I am able to add products to cart from Home Page/Category Pages.

Issue 2#: Also the Products which has few Options available doesn't get added to Cart.



Please let me know if there is some setting/configuration changed due to which these issues are coming.



Regards,

Mohit

[/quote]



At first, check javascript errors. For urgent fix, open the config.local.php file and replace



'disable_dhtml' => false,




with



'disable_dhtml' => true,




Thanks

Dear Mohit,


[quote name='fleaffair' timestamp='1403361630' post='186209']

Hi,



Issue 1# : Since last two days, I am observing that Add to Cart button is not working/functional for any of my products from Product detail page. But I am able to add products to cart from Home Page/Category Pages.

Issue 2#: Also the Products which has few Options available doesn't get added to Cart.



Please let me know if there is some setting/configuration changed due to which these issues are coming.



Regards,

Mohit

[/quote]



Thank you for the message.



Please make sure that there is no index.html file in the root directory of your CS-Cart installation. When the SEO add-on is activated in the store and the index.html file persists in the root directory of your CS-Cart installation, some functionality cannot work properly, namely, the Add To Shopping Cart button, the Search feature, the selection of the Options variants, etc.



Thank you.





Anastasiya Kozlova

CS-Cart Support team

Issue 1# : Since last two days, I am observing that Add to Cart button is not working/functional for any of my products from Product detail page. But I am able to add products to cart from Home Page/Category Pages.
Issue 2#: Also the Products which has few Options available doesn't get added to Cart.

Hi

i have same Problem but i have trying to solve the solution as you said but it is not working Please help to solve it

Thanks

I do not see problems with your website

http://prntscr.com/mg9zag

Hi

it works only on mobile devices kindly let me know any solutions

Thanks

I do not see problems with your website

http://prntscr.com/mg9zag

Hi
Thanks for your reply, buy now button is working but add to cart button is not working on desktop devices! or any browser in lapto or desktop! kindly advice.
i have checked there is no index.html in root directory
Permissions are also correct
thanks

I am afraid, examination is required

Hi

Thanks for your reply, buy now button is working but add to car button is not working kindly advice

thanks

I do not see problems with your website

http://prntscr.com/mg9zag

Hi
Thanks for your reply, buy now button is working but add to cart button is not working on desktop devices! or any browser in lapto or desktop! kindly advice.
i have checked there is no index.html in root directory
Permissions are also correct
thanks

There is an issue with the social sharing module. For some reason, form with e-mail sharing is located in the product form. It causes validation error issue

https://prnt.sc/rf432l

Disable corresponding addon and contact developer

There is an issue with the social sharing module. For some reason, form with e-mail sharing is located in the product form. It causes validation error issue

https://prnt.sc/rf432l

Disable corresponding addon and contact developer

Hi

many thanks for the help its working now, the Problem was in the social media share addon and the addon is by cs cart not third party, should i have to contact cs cart or is there any other way to upload it again!

Thanks