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Sales Tax Not Charged Rate Topic   - - - - -

 
  • notlim
  • Junior Member
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  • Join Date: 16-Mar 11
  • 321 posts

Posted 07 June 2014 - 03:17 PM #1

Using 2.1.5 Shipping to USA. Charging tax in Florida only. All setup for taxes for USA,Florida ok. All 5 digit zip codes for each tax change entered. The tax was not charged on an order and when I asked the help desk why, the answer was that the customer entered the zip+4 ( like 33157-7215) and I had entered only 33157 so the computer did not recognize it. Can this really be the problem? Am I the only one using the Cart shipping to USA. If the tax settings are set up for USA + Florida shouldn't it pick up the first 5 digits and ignore the rest.
Anyone else have this problem. :confused:

 
  • notlim
  • Junior Member
  • Members
  • Join Date: 16-Mar 11
  • 321 posts

Posted 14 June 2014 - 03:13 PM #2

ok. According to the help desk, adding a * to the end of the 5 digit zip code solves the problem. I did that and hopefully that ends the problem.
thanks help desk