Jump to content

  • You cannot start a new topic
  • You cannot reply to this topic

Cart-Power Add-On: Call Request Rate Topic   * * * * * 2 votes

 
  • Cart-Power
  • Senior Member
  • Authorized Reseller
  • Join Date: 12-May 14
  • 1610 posts

Posted 21 May 2014 - 01:42 PM #1

Dear Friends,

We are glad to introduce you the "Call Request" add-on. It allows customers to request a call. After the installation of the add-on you will have a special button on the product detailed page of the storefront with the form for contact information. Also the button can placed anywhere in the storefront within block manager. After a customer fulfills the form and submits it, you will get a notification about a new request in the admin panel and via e-mail. Now everything you should do is just to call your customer.

Customer area looks like:

Posted Image Admin area looks like:

Posted Image To define the email where all the notifications about new call requests will be sent go to Admin panel > Add-ons > Manage Add-ons > Call Request Settings. To see the list of all call requests go to Admin panel > Customers > Call Request.

Compatibility:
  • CS-Cart v4.0.1 Ultimate
  • CS-Cart v4.0.x
  • CS-Cart v4.1.x
  • Multivendor v4.0.x
  • Multivendor v4.1.x
Add-on costs $15.

Demo version is available:Please, let us know if you need any assist.

Best wishes, Cart-Power.
Cart-Power.com / Cart-Power.ru (sales@cart-power.com) offers you:
CS-Cart add-ons :: CS-Cart themes :: CS-Cart development :: CS-Cart license
Работаем с англоязычными и русскоязычными клиентами (work with English-speaking and Russian-speaking customers)

 
  • johnbol1
  • Never Re
  • Members
  • Join Date: 23-Feb 10
  • 4550 posts

Posted 21 May 2014 - 06:34 PM #2

neat...

Custom printed hi visibility clothing sale the UK's online hivis safety shop
v4.5.2


 
  • clips
  • Aged Resident Loon
  • Members
  • Join Date: 14-Jan 07
  • 1650 posts

Posted 22 May 2014 - 12:14 AM #3

Very nice. We had actually contacted someone about getting a custom mod similar to this. One question, is there a way to easily be able to put your hours on the drop down or something? Otherwise they could ask for a phone call in the middle of the night when we don't have anyone in the office.
Regards,
Jim

 
  • Cart-Power
  • Senior Member
  • Authorized Reseller
  • Join Date: 12-May 14
  • 1610 posts

Posted 22 May 2014 - 06:45 AM #4

neat...


Thank you for the high estimation. We have upgraded add-on. We have moved the "Call request" button below "Add to cart" on the product detailed page and made a little changes of look-and-feel.

Please, take a look:

Posted Image
Cart-Power.com / Cart-Power.ru (sales@cart-power.com) offers you:
CS-Cart add-ons :: CS-Cart themes :: CS-Cart development :: CS-Cart license
Работаем с англоязычными и русскоязычными клиентами (work with English-speaking and Russian-speaking customers)

 
  • Cart-Power
  • Senior Member
  • Authorized Reseller
  • Join Date: 12-May 14
  • 1610 posts

Posted 22 May 2014 - 06:49 AM #5

Very nice. We had actually contacted someone about getting a custom mod similar to this. One question, is there a way to easily be able to put your hours on the drop down or something? Otherwise they could ask for a phone call in the middle of the night when we don't have anyone in the office.


It is useful, you are right. We will consider to develop this feature. Now, if you wish, we can perform it as custom development service.

Best wishes, Cart-Power.
Cart-Power.com / Cart-Power.ru (sales@cart-power.com) offers you:
CS-Cart add-ons :: CS-Cart themes :: CS-Cart development :: CS-Cart license
Работаем с англоязычными и русскоязычными клиентами (work with English-speaking and Russian-speaking customers)

 
  • Cart-Power
  • Senior Member
  • Authorized Reseller
  • Join Date: 12-May 14
  • 1610 posts

Posted 15 June 2014 - 10:47 AM #6

Dear friends,

We have made a little change of the "Call Request" add-on. We have added available time string near time to call. It looks like:

Posted Image

To change available time to call you should change the "call_request_time" language variable.
Cart-Power.com / Cart-Power.ru (sales@cart-power.com) offers you:
CS-Cart add-ons :: CS-Cart themes :: CS-Cart development :: CS-Cart license
Работаем с англоязычными и русскоязычными клиентами (work with English-speaking and Russian-speaking customers)

 
  • clips
  • Aged Resident Loon
  • Members
  • Join Date: 14-Jan 07
  • 1650 posts

Posted 15 June 2014 - 12:53 PM #7

Great addition! The hours of operation are an important thing.

I was actually just looking at this add on yesterday again and was almost ready to buy it. Posted a couple of notes, then I realized that a customer can pretty much put anything in the "time to call" field. Not only does this leave it pretty wide open, but it really leaves a lot of things out of the equation. For example, if the customer lives on the west coast and we live on the east coast, how would we know that? So if they said to call them at 9am in the morning and we are in New York and they live in California, but I don't know that, and I call them at 9am EST then I would actually be calling them at 6am in the morning.
Regards,
Jim

 
  • johnbol1
  • Never Re
  • Members
  • Join Date: 23-Feb 10
  • 4550 posts

Posted 15 June 2014 - 12:59 PM #8

Great addition! The hours of operation are an important thing.

I was actually just looking at this add on yesterday again and was almost ready to buy it. Posted a couple of notes, then I realized that a customer can pretty much put anything in the "time to call" field. Not only does this leave it pretty wide open, but it really leaves a lot of things out of the equation. For example, if the customer lives on the west coast and we live on the east coast, how would we know that? So if they said to call them at 9am in the morning and we are in New York and they live in California, but I don't know that, and I call them at 9am EST then I would actually be calling them at 6am in the morning.


I suppose we could change the text to Time to call EST please

Custom printed hi visibility clothing sale the UK's online hivis safety shop
v4.5.2


 
  • clips
  • Aged Resident Loon
  • Members
  • Join Date: 14-Jan 07
  • 1650 posts

Posted 15 June 2014 - 01:13 PM #9

Good point John!
Regards,
Jim

 
  • Cart-Power
  • Senior Member
  • Authorized Reseller
  • Join Date: 12-May 14
  • 1610 posts

Posted 15 June 2014 - 04:19 PM #10

Clips,

You're right and John suggested the idea we supposed too. We discussed with developers ability to add time picker, but took a decision add just a text, because it is easier.
Cart-Power.com / Cart-Power.ru (sales@cart-power.com) offers you:
CS-Cart add-ons :: CS-Cart themes :: CS-Cart development :: CS-Cart license
Работаем с англоязычными и русскоязычными клиентами (work with English-speaking and Russian-speaking customers)

 
  • johnbol1
  • Never Re
  • Members
  • Join Date: 23-Feb 10
  • 4550 posts

Posted 15 June 2014 - 08:13 PM #11

will you enable my downloads for this please

Custom printed hi visibility clothing sale the UK's online hivis safety shop
v4.5.2


 
  • Cart-Power
  • Senior Member
  • Authorized Reseller
  • Join Date: 12-May 14
  • 1610 posts

Posted 16 June 2014 - 04:45 AM #12

will you enable my downloads for this please


Sorry for the delay with download links. We have activated them for you.
Cart-Power.com / Cart-Power.ru (sales@cart-power.com) offers you:
CS-Cart add-ons :: CS-Cart themes :: CS-Cart development :: CS-Cart license
Работаем с англоязычными и русскоязычными клиентами (work with English-speaking and Russian-speaking customers)

 
  • clips
  • Aged Resident Loon
  • Members
  • Join Date: 14-Jan 07
  • 1650 posts

Posted 18 June 2014 - 02:33 AM #13

Just bought, downloaded and installed. All went quite smoothly. Look forward to seeing how it works for us!
Regards,
Jim

 
  • Cart-Power
  • Senior Member
  • Authorized Reseller
  • Join Date: 12-May 14
  • 1610 posts

Posted 18 June 2014 - 06:35 AM #14

Just bought, downloaded and installed. All went quite smoothly. Look forward to seeing how it works for us!


Great! Let us know if you need any assist.
Cart-Power.com / Cart-Power.ru (sales@cart-power.com) offers you:
CS-Cart add-ons :: CS-Cart themes :: CS-Cart development :: CS-Cart license
Работаем с англоязычными и русскоязычными клиентами (work with English-speaking and Russian-speaking customers)

 
  • clips
  • Aged Resident Loon
  • Members
  • Join Date: 14-Jan 07
  • 1650 posts

Posted 18 June 2014 - 05:47 PM #15

will you enable my downloads for this please

John, did you get this installed and is it working? We tested it and thought it was good, but when we put it on the live site and make it active customers can no longer "add to cart". I'm not for sure if it is clashing with another add on we have or not.
Regards,
Jim

 
  • Cart-Power
  • Senior Member
  • Authorized Reseller
  • Join Date: 12-May 14
  • 1610 posts

Posted 18 June 2014 - 05:56 PM #16

John, did you get this installed and is it working? We tested it and thought it was good, but when we put it on the live site and make it active customers can no longer "add to cart". I'm not for sure if it is clashing with another add on we have or not.


Just try uninstall add-on and check if problem is solved. If yes, we will fix it on your site, just contact us.
Cart-Power.com / Cart-Power.ru (sales@cart-power.com) offers you:
CS-Cart add-ons :: CS-Cart themes :: CS-Cart development :: CS-Cart license
Работаем с англоязычными и русскоязычными клиентами (work with English-speaking and Russian-speaking customers)

 
  • clips
  • Aged Resident Loon
  • Members
  • Join Date: 14-Jan 07
  • 1650 posts

Posted 18 June 2014 - 07:07 PM #17

Hi Cart-Power, we just turned off the call request program and our site worked again. We didn't have to uninstall it. I'm just not for sure if your add on is clashing with something else we installed or what the scoop is.

After just now going to your demo site for the add on I realize that your site does not allow us to "add to cart" either. So it must be clashing with something in the core part of CS-Cart or it is clashing with another add on you might have created.
Regards,
Jim

 
  • johnbol1
  • Never Re
  • Members
  • Join Date: 23-Feb 10
  • 4550 posts

Posted 18 June 2014 - 09:03 PM #18

John, did you get this installed and is it working? We tested it and thought it was good, but when we put it on the live site and make it active customers can no longer "add to cart". I'm not for sure if it is clashing with another add on we have or not.


No Net yet tried it, its going on my new 4.1.5 in everlasting dev stage.

John

Custom printed hi visibility clothing sale the UK's online hivis safety shop
v4.5.2


 
  • Cart-Power
  • Senior Member
  • Authorized Reseller
  • Join Date: 12-May 14
  • 1610 posts

Posted 19 June 2014 - 10:20 AM #19

Hi Cart-Power, we just turned off the call request program and our site worked again. We didn't have to uninstall it. I'm just not for sure if your add on is clashing with something else we installed or what the scoop is.

After just now going to your demo site for the add on I realize that your site does not allow us to "add to cart" either. So it must be clashing with something in the core part of CS-Cart or it is clashing with another add on you might have created.


We have fixed this bug. We have updated package, you can download it in the "downloads" section in your account of our site.
Cart-Power.com / Cart-Power.ru (sales@cart-power.com) offers you:
CS-Cart add-ons :: CS-Cart themes :: CS-Cart development :: CS-Cart license
Работаем с англоязычными и русскоязычными клиентами (work with English-speaking and Russian-speaking customers)

 
  • jimmyod
  • Senior Member
  • Members
  • Join Date: 24-Apr 12
  • 448 posts

Posted 19 June 2014 - 05:17 PM #20

Nice one.
Just purchased this morning.
Works fine for me.