Good Morning
i tested when i made an order and change statue , it did't send email to vendor , send email only to customer and orders department
i made change as attached and same problem , what should i do to email statue to vendor when change ??
i 'm us cs-cart version 3 thx all
[quote name='jomaa.sy' timestamp='1398666921' post='182464'] Good Morning i tested when i made an order and change statue , it did't send email to vendor , send email only to customer and orders department i made change as attached and same problem , what should i do to email statue to vendor when change ?? i 'm us cs-cart version 3 thx all [/quote]
As far as I can see, the “Notify vendor” option is disabled on your image. Please enable it at first. Also ask your vendor to check SPAM folder.
[quote name='eComLabs' timestamp='1398669573' post='182471']
As far as I can see, the “Notify vendor” option is disabled on your image. Please enable it at first. Also ask your vendor to check SPAM folder at first.
[/quote]
i enable option (notify vendor) and check vendor inbox and spam folder and no email
[quote name='jomaa.sy' timestamp='1398670191' post='182473']
i enable option (notify vendor) and check vendor inbox and spam folder and no email
[/quote]
Hmm… It should work. Did you try to use another email account?
[quote name='eComLabs' timestamp='1398670770' post='182476']
Hmm… It should work. Did you try to use another email account?
[/quote]
yes , i try 2 vendor and no email
[quote name='jomaa.sy' timestamp='1398670976' post='182478']
yes , i try 2 vendor and no email
[/quote]
Try to contact CS-Cart support team and ask if there is such a bug in their bug tracker. Thanks
[quote name='eComLabs' timestamp='1398672124' post='182486']
Try to contact CS-Cart support team and ask if there is such a bug in their bug tracker. Thanks
[/quote]
i will try , Thank u
Hello jomaa.sy,
I hope you will figure out the problem with the vendor notification email with the CS-cart support.
If you happen to need an add-on which sends sms about order status for vendors, please have a look at our Vendor sms notification add-on Vendor sms notification CS-Cart add-on
Best regards, Alt-team