[rweiss]

I'm getting the following error:

Warning: Smarty error: unable to read resource: "auth_pages/login.tpl" in /home/httpd/**/**/httpdocs/cart/classes/templater/Smarty.class.php on line 1096

An earlier post siad that the user probably changed the name of something. Not true in this case. At least not that I recall. They also said to change skins and see if that made it work. How do you change skins if you can't login to the admin area?

Rick

[JesseLeeStringer]

I would suggest that you remove the /home/httpd/vhosts/ from your post mate.

I'm guessing that you've either got
a) corrupted login.tpl
incorrect permissions on the /auth_pages/
c) you need to place at least 755 permissions on all /skins/ files and folders

[rweiss]

I tried all that you suggested - replaced the tpl file (but I don't think this has anything to do with the tpl file, since I get a similar message on the front page related to a sidebox tpl file.

I had already adjusted permissions in the /var/ /images/ and the other directory someone suggested (my mind has gone blank.

Nothing has changed the situation that has been recommended in the forum.

[JesseLeeStringer]

Shoot me an email with your FTP/Store access and I'll see what I can do, could be something simple but you never know unless you try

[rweiss]

Thanks for the offer.

I submitted it to the help desk and they fixed it. I don't know how yet, but I would like to know in case it comes up again.

Rick

[onture]

I have the same problem. I suspect it was due to a Joomla installation because that one got corrupted, perhaps hacked? and it must of erased some cs-cart stuff as well.

Any solutions? I just untarred the cscart tar ball and copied /var and /classes over and set the chmod permissions. Same problem...

[gamelodge]

Same problem, - anyone know a fix for it?

[illusion]

The first step is to go through what Jesse suggested - or just submit a support ticket, given you still have days available. This is supposed to be an easy fix, but every case is a case and there's no way to tell what will work for you.