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Shipment Tracking Number Rate Topic   - - - - -

 
  • ravt
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Posted 28 March 2014 - 09:45 PM #1

Hi,

I have changed Completed status to text to "your order as been dispatched and we will send you the tracking number. thanks for shopping with us"



Firstly:

How to change the status name (tried with lang nothing works)


Secondly:

how do you guys send a follow up mail with tracking number (any suggestion will be much appreciated)


thanks guys
After all its simple

 

Posted 31 March 2014 - 03:18 AM #2

Not sure which version you are using.. but in newer version, click on an order. You'll see a section where you can change the status.. near it should be a button that says "New Shipment" .. Click that and fill in the info.. there should be a checkbox that says "Send shipment notification to customer" .. this will email the customer with the tracking # you inputted.

For the Status names, in the admin area, look under "Administration->Order Statuses"

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  • ravt
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Posted 01 April 2014 - 07:30 AM #3

i use version 4.0.3 and cant find that option. the demo store have shipments sub menu under order I cant find in my site.

Do this feature not available in 4.0.3 ?
After all its simple

 
  • dvsgr
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Posted 01 April 2014 - 09:08 AM #4

Hi ravt

Follow these steps after you open your order

Posted Image


Posted Image


Posted Image

and hit create

More info at
Fotis
Fotis Kourmadas
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Posted 01 April 2014 - 09:09 AM #5

i use version 4.0.3 and cant find that option. the demo store have shipments sub menu under order I cant find in my site. Do this feature not available in 4.0.3 ?


Please make sure that the "Allow users to create shipments" setting is enabled on the Settings->General page.

If it does not help, please check the following article:

https://www.cs-cart....s_shipments.htm

Thanks.

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  • ravt
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Posted 01 April 2014 - 05:16 PM #6

Guys thanks for the huge support guys. really helpful to solve this task.

@dvsgr thank you very much for taking time for screenshots really helpful.

@ecomlab Smart work at right direction. Thanks for the help.


Regards,
RR
After all its simple

 
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Posted 02 April 2014 - 10:19 AM #7

@ravt,

We are glad to help you

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