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  • djhamer
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  • Join Date: 31-Oct 13
  • 12 posts

Posted 10 February 2014 - 05:04 PM #1

I have created a technical support survey form. I'm using OSTicket for my tech support ticketing system.

I want to pre fill one item in my form (Ticket Number). I know this is normally done in the URL but I cannot seem to get the URL code correct.

Here is the URL with the code I'm trying to use:

The original page url is:

Is there anyone that can help me understand what I'm doing wrong? I have tried using the label "elm_240" and also "form_values[240] in place of "Ticket%#".

Here are the form properties from the code:
<label for="elm_240" class="cm-required ">Ticket</label>
						    <input id="elm_240" class="input-text" size="50" type="text" name="form_values[240]" value="" />

Thanks so much in advance if you can assist!

  • amdowney
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  • Join Date: 22-Oct 14
  • 321 posts

Posted 23 July 2015 - 05:17 PM #2

I'm trying to create a link to a form from a product which when clicked auto fills in the product name in the form, how can this be done?
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  • tbirnseth
  • CS Cart Expert
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  • Join Date: 08-Nov 08
  • 12158 posts

Posted 24 July 2015 - 02:41 AM #3

Try some jQuery like:
]code]<script type="text/javascript">$('#elm_240).val('your value');</script>[/code]

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  • eComLabs
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Posted 24 July 2015 - 09:02 AM #4

If you can add product_id to the URL, use

<script type="text/javascript">$('#elm_240).val('{$smarty.request.product_id|fn_get_product_name|fn_js_escape}');</script>

where elm_240 is the ID of the required text input

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