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Line breaks get removed in shipment comments Rate Topic   - - - - -

  • japanexp
  • Advanced Member
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  • Join Date: 02-Nov 13
  • 131 posts

Posted 11 December 2013 - 08:45 AM #1

Hi, the shipment comment field removes the line breaks in the email that is sent to the customer.

If you insert text like this:

Para 1

Para 2

Para 3

the email will read

Comments: Para 1 Para 2 Para 3

The comment is in the database with line breaks and the responsible template /design/themes/basic/mail/templates/shipments/shipment_products.tpl does not seem to make any amendments to the text.

{if $shipment.comments}
<br /><br />

Any idea where the line breaks might be filtered out?