We switched from OS Commerce before moving over to CS- Cart. OS Commerce had the functionality where we could send and receive messages from the customer about their order. I know that customers can leave notes for us to see, but how can I respond back to them using CS-Cart?
enable chat with customer , I think it is switched on under comments and reviews?
If you want to chat 'live' you will need a 'live chat' system.
CS-Cart no longer has a live chat agent as an add on.
They passed it on for development outside.
http://forum.cs-cart…es-open-source/
It's a bit of a nightmare for people like me so I installed
the free version of Zopim.
thanks guys!