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CS Ultimate/2 stores: customers of opposite stores cannot see their order history Rate Topic   - - - - -

 
  • japanexp
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Posted 06 December 2013 - 02:26 PM #1

Hi, we have Ultimate with 2 stores and shared customers.

Store 1 registered customers cannot see their order history in store 2 and vice versa.

Only a blank area appears on the page. On the "home store" the customer gets the orders or search screen.

Even after just placing an order in the opposite store and following the "View Order" link, I get a blank screen.

Attached Thumbnails

  • screen2.png


 

Posted 06 December 2013 - 03:26 PM #2

I believe that user's registration profile is shared across stores, not their orders.

If they placed an order in the second store and nothing showed, then you would have a reportable issue.

Jeremy
Requin Creative Group
CS-Cart License | CS-Cart Addons


 
  • japanexp
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Posted 06 December 2013 - 07:28 PM #3

I believe that user's registration profile is shared across stores, not their orders.

If they placed an order in the second store and nothing showed, then you would have a reportable issue.


Hi, thanks for commenting. Yes, it is the latter. It is not about seeing orders across stores (which would be nice, but we can live without it).

Customer initially registered in Store 1 cannot see the orders placed in Store 2 and vice versa.

 

Posted 06 December 2013 - 08:57 PM #4

I would post that in the Bug Tracker to get faster response from CS-Cart: http://forum.cs-cart...ject-1-cs-cart/

Jeremy
Requin Creative Group
CS-Cart License | CS-Cart Addons


 
  • japanexp
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Posted 06 December 2013 - 09:31 PM #5

Thanks, will post there!

 
  • japanexp
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Posted 07 December 2013 - 10:24 AM #6

Hi, now problem is also occurring to some customers in the same store. They cannot see their own orders, just a blank main screen (headers and footers do display.

 
  • japanexp
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Posted 11 December 2013 - 02:49 PM #7

Not a bug, caused by a missing content block in Layout ("Main Content" in location "Order") :?

 

Posted 11 December 2013 - 04:23 PM #8

Ah. That might just do it. The forest for the trees.

Jeremy
Requin Creative Group
CS-Cart License | CS-Cart Addons