Jump to content

  • You cannot start a new topic
  • You cannot reply to this topic

Edit Order Rate Topic   - - - - -

 
  • EagleRose
  • Member
  • Members
  • Join Date: 21-Feb 07
  • 63 posts

Posted 17 October 2013 - 04:41 AM #1

Does anyone know how to make it so, Admins can edit an order?

As you know, customers screw up orders. Consequently, we have to go, or would like to go into that order, change whatever value in the product. (ie Order 2 items, only wants one, etc).
However, I cannot do that without having CC info, which I don't store, and quite frankly don't need, when just editing an order.

Any help on how to get this accomplished. We are having to put notes in the Staff notes of the Customer notes, for the changes. Really screws of other stuff that way to.

Using V4.01 Ultimate

Thanks,
EagleRose
Eagle Rose Lingerie
"Bringing Spice to Your Life"
www.eagleroselingerie.com

1.34 sp2

 
  • tbirnseth
  • CS Cart Expert
  • Authorized Reseller
  • Join Date: 08-Nov 08
  • 11998 posts

Posted 17 October 2013 - 07:21 AM #2

??? You can edit the products in the order and if a refund is needed you can do that via your cc processor. But if you have to charge more you will need to get cc details from your customer.

EZ Merchant Solutions: Custom (USA based) B2B Development, Consulting, Development and Special Projects (get a quote here).
Commercial addons, payment methods and modifications to meet your business and operations needs.