Payment methods: Authorize and Capture vs. Authorize Only

General General Questions
1

I am using authorize.net as a gateway for my credit card payments. My problem is that when I have to refund a customer for whatever reason (whether the item is out of stock or it looks like a fraudulent credit card payment) then I am still getting charged by the Merchant Services Provider.



So I would like to change my setup so that I charge my customers when I am shipping their order rather than when they place their order online. Is this easy to do with cs-cart? Currently the Transaction Type is set to 'Authorize and Capture'. If I set this to 'Authorize Only', will this authorize the payment, but not charge the card until I tell it to via authorize.net?



It is really annoying that I am getting charged for orders that I am immediately canceling and refunding. I don't think that PayPal charge in this instance – does anyone have any experience or advice with this stuff?



Thanks,



Clive

http://littleredgolfshop.com

2

Yes it will. You will then have to go to Anet and “capture” the payment or use an addon that supports capture, void, refund, etc.

3

Thanks tbirnseth, that is really helpful to know!

4

We offer a Payment Capture addon for V2 that supports capture prior auth, auth/capture, void, refund, etc. for Authorize.net. But not enough volume to move it forward to V3/V4.