Worldpay Issues

Store Builder Questions
1

we are having some annoying issues with the worlpay module



1 - when the customer has paid you are not redirected back to cs-cart

2 - the cs cart checkout/basket does not clear

3 - no invoice is sent to the customer



the transactions are processed and the customer is sent a receipt from worldpay



paypal express works perfectly



any advice would be welcome



thanks



will

2

Hello Will,



Thank you for your message.



The problem requires examination on your server. Please contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account so that we could examine the issue.



Thank you.



—

Pavel Zyukin

CS-Cart Support team

3

OK thanks I have submitted a ticket

4

Hello selectcase,



Thank you for keeping us informed. Our technical support engineer will contact you in the corresponding ticket at the first opportunity.



Thank you.



—

Pavel Zyukin

CS-Cart Support team