When I close the site of the control panel is not final closure What is the solution

General General Questions
1

When I close the site of the control panel is not final closure

What is the solution

2

Hello powerfix,



Thank you for your message.



Unfortunately, your request is not clear enough to me. Could you give a more detailed explanation? Namely, what you mean by saying 'not final closure'?



Thank you.



—

Pavel Zyukin

CS-Cart Support team

3

Close store does not accept the implementation of the Control Panel

4

Hello powerfix,



Thank you for the reply.



As far as I understand, you cannot close your storefront in the CS-Cart admin panel after clicking on the Close Storefront link at the bottom. I suggest that you should clear the template cache. In order to do it open this link in your browser: http://www.your_doma…om/admin.php?cc where www.your_domain.com is the address of your store and where admin.php is a script file for the administration panel of your store that was renamed for security reasons. Before cleaning the templates cache you should be logged in to the administration panel of your store.



If it does not help you, please contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account so that we could examine the issue.



If this is not the problem you experience, please describe your issue in detail. Any screenshot are appreciated.



Thank you.



—

Pavel Zyukin

CS-Cart Support team