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how to vendor has Privilege fix options Rate Topic   - - - - -

 
  • cncinc
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Posted 21 March 2013 - 04:17 AM #1

hello i have multi vendor.3.0.6

vendor update product. then they changed option like size: s,m,l,xl

but every day updated product option. some size out of stock. so they have to fix option.

but vendor does not have right to fix option.

how can i give to them this Privilege?

help me

 
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Posted 21 March 2013 - 07:54 AM #2

Hello cncinc,

Thank you for your request.

Unfortunately, I have failed to reproduce this issue in my local CS-Cart installation. The problem requires examination on your server. Please contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account so that we could examine the issue.

Thank you.

---
Pavel Zyukin
CS-Cart Support team

Sincerely yours, CS-Cart Support Team

 

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  • cncinc
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Posted 22 March 2013 - 04:47 AM #3

thanks so much i add accesss information please check for me?

 
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Posted 22 March 2013 - 11:16 AM #4

Hello cncinc,

Thank you for the provided FTP access. Our technical support engineer will contact you at the first opportunity.

---
Pavel Zyukin
CS-Cart Support team

Sincerely yours, CS-Cart Support Team

 

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  • cncinc
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Posted 05 April 2013 - 12:37 AM #5

hello cs-cart support team today is APRIL 5TH. still nothing reply. it's been 15 days passed.

what happen? as i heard your team it's bug of cs-cart. please do it faster. cuz my shop is live.

thanks

 
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Posted 05 April 2013 - 10:49 AM #6

Hello cncinc,

Thank you for your message.

First of all please let me apologize for any delay you might have experienced. A fix to this bug was done a few hours ago, however, unfortunately, it has not been tested yet. Once it is tested, our technical support engineer will provide you with the fix in the appropriate Help Desk ticket.

Thank you for understanding.

---
Pavel Zyukin
CS-Cart Support team

Sincerely yours, CS-Cart Support Team

 

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Posted 07 April 2013 - 02:35 AM #7

ok thanks so much

 
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Posted 08 April 2013 - 10:39 AM #8

You are welcome.

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Pavel Zyukin
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Posted 09 April 2013 - 11:00 PM #9

still not works..

hmm,,,,,

when i make product as new, i think works. but old data i have 20000 ....

what i have to do? that is does not works

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Posted 10 April 2013 - 11:00 AM #10

Hello cncinc,

Thank you for your message. Please refer to our technical support engineer's answer in the corresponding Help Desk ticket.

Thank you in advance.

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Pavel Zyukin
CS-Cart Support team

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Posted 01 June 2013 - 12:52 AM #11

hi suupoort team. same problem still can you check please.

 
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Posted 03 June 2013 - 12:14 PM #12

Hello cncinc,

Thank you for your message.

Our technical support engineer will contact you regarding this matter in the corresponding Help Desk ticket soon.

Thank you.

---
Pavel Zyukin
CS-Cart Support team

Sincerely yours, CS-Cart Support Team

 

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Posted 10 June 2013 - 10:52 AM #13

yes cscart i contact and still problem on.