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Unable to 'Act on Behalf Of' Rate Topic   - - - - -

 
  • mikee
  • Senior Member
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  • Join Date: 20-Jul 09
  • 137 posts

Posted 19 February 2013 - 10:40 AM #1

Hi,

Since I moved web hosting server, when I click on a customer and the 'Act on Behalf of', it fails to log me in on behalf of this customer. Does anyone know if there are any settings I would need to change to get this to work?

Cheers

Mike

 

Posted 19 February 2013 - 10:51 AM #2

Hello Mike,

Thank you for your message.

Most probably, your server works under protection of the Suhosin patch that can be the cause of the problem. Please set the following settings for Suhosin on the server:

suhosin.cookie.cryptua = Off
suhosin.session.encrypt = Off

suhosin.cookie.encrypt = Off
suhosin.session.cryptua = Off


and check the result. You can ask your server administrator to change these settings for you. If it does not help you, please try disabling Suhosin on your server and check the issue once again.

Thank you.

---
Pavel Zyukin
CS-Cart Support team

Sincerely yours, CS-Cart Support Team

 

User guide       |  Developer documentation  |  Core API documentation


 

Posted 19 February 2013 - 01:30 PM #3

Disabling suhosin will make your server less secure, so you host may not allow it.

 
  • mikee
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Posted 19 February 2013 - 06:57 PM #4

Thanks for the help, I followed your advice and it solved my problem.

 

Posted 20 February 2013 - 07:06 AM #5

Hello mikee,

You are always welcome.

---
Pavel Zyukin
CS-Cart Support team

Sincerely yours, CS-Cart Support Team

 

User guide       |  Developer documentation  |  Core API documentation


 
  • donaldson
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  • Join Date: 30-Apr 13
  • 9 posts

Posted 01 May 2013 - 03:59 PM #6

We are using CS Cart Pro 3.06 - a fresh install on a new testing server.

We have disabled Suhosin and we still cannot 'Act On Behalf Of' any customer. The login profile defaults back to the Admin account we are logging in with.

Tested on:

Chrome 26.0.1410.64 m
IE 9.0.8112
Firefox 20.0.1
Safari 5.1.7


'Act on Behalf Of' works on our current site, which is running CS-CART version 1.3.5-SP4 (yes, it's very out of date)

Any other ideas on this? Our CS Team frequently places orders for customers...

 

Posted 01 May 2013 - 10:22 PM #7

mod_security is blocking the 'fake' cookie which CS-Cart uses to 'act as customer'.
Your sysadmin will be able to see the rule set and whitelist it.
I've moved on from CS-Cart to WooC******** - If you need anything I can be of little help.

 
  • pradeesh_72
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Posted 13 September 2018 - 12:09 PM #8

Hi,

 

I have uploaded Multivendor version 4.6.3 SP1 on a godaddy server and now am not able to act on behalf of the vendor. Act on behalf of customer is working fine. The server doesn't have mod_security enabled. Any suggestions?