CS-Cart to Cease Development of Internet Explorer Bug Fixes

[quote name='CS Cart Support']Internet Explorer browser 7 is the old version and some functionality cannot work properly with it. As soon as the most supported versions of Internet Explorer browser are 8 and 9, and most of our customers use these versions, small bugs found in the Internet Explorer browser of version 7 will not be fixed.[/quote]



January 2013 Statistics for Internet Explorer usage on average of my CS-Cart stores:



Internet Explorer Version Usage:



10.0: 3.08%

9.0: 61.36%

8.0: 27.04%

7.0: 8.17%

6.0: 0.36%



Could you afford to potentially lose 8.17% of your sales? I agree that there becomes a point where other developments in the cart software can increase sales potential, but disregarding 8%+ of your target audience would have to be counteracted with something pretty special to minimise the 8% loss.

Thats a bit of a rubbish statement saying we'll lose 8.17% of our sales.



It would only be true is 100% of your customers used IE. Jan 2012 20% of the world used IE, this Jan it's down to 14%, 2011 it's was over 26%. 2014 ? Do you now see the extent of the the problem really ?



You have simply read the figures wrong. If 14% of the world uses it then 14% of your target audience uses it and 8% of that might see any unfixed bugs. Infact the figure you should work on is less then 1% !!



EDIT - I was wrong.



IE 10 0.8%

IE 9 5.9%

IE 8 and under 7.7%



So the problem is restricted to less then 0.5% of worldwide cscart potental customers. If you only sell to one country then less then 0.01% unless you sell to china.

You missed this part:

[quote name='StellarBytes' timestamp='1360447470' post='154812']

Could you afford to potentially lose 8.17% of your sales?

[/quote]

The figures I posted are directly from the browser headers sent by customers web browser when placing an order. IE7 users amounted to 8.17% of sales for January 2013.



It isn't a case of some IE7 users may experience a bug and other IE7 users won't. 100% of the 8.17% will experience the problem. 8.17% of 100% is equal to 8.17%.



The only thing I can apply your “0.01%” logic to is the number of IE7 users who could potentially experience a show-stopper due to an unfixed bug in CS-Cart that would go to the hassle of trying another browser, just in case. I'll bet even that would be a conservative figure.

While I do agree that bugs that would prevent people from checking out using IE 7 should be fixed, I do agree with them not “supporting” IE 7. For example, they use border radius and text shadow in a lot of the design on both the customer side and the admin side. IE 7 doesn't support this. To me, it isn't worth bloating the software anymore than it needs to be just to make design elements work in IE 7 and below.



Thanks,



Brandon

This was actually a response to an issue with the checkout. Agreed some things aren't worth the hassle when it comes to compatibility, but if it causes an issue which customers may find problematic to overcome, that is where I don't agree with completely dumping IE7 compatibility.

Stopping support for IE7 also means that CS-Cart can start making use of technology that modern browsers support.

The percentage of IE7 users is often quitew skewed, as old user agents are often bots pretending to be real users. It will not be long before Microsoft will celebrate IE7 its death, just like it did with IE6: Microsoft celebrates IE6 death as Google downranks Chrome - BBC News

[quote name='StellarBytes' timestamp='1360453065' post='154821']

You missed this part:



The figures I posted are directly from the browser headers sent by customers web browser when placing an order. IE7 users amounted to 8.17% of sales for January 2013.



It isn't a case of some IE7 users may experience a bug and other IE7 users won't. 100% of the 8.17% will experience the problem. 8.17% of 100% is equal to 8.17%.



The only thing I can apply your “0.01%” logic to is the number of IE7 users who could potentially experience a show-stopper due to an unfixed bug in CS-Cart that would go to the hassle of trying another browser, just in case. I'll bet even that would be a conservative figure.

[/quote]



II accept I thought your figures were for ALL CARTS not just your but what you missed is the main point.



How did you get your figures ? you must have based them over a time period so how long ? even if it was a year the impact even you predict would be half that. This is because that is how IE use is going.



Even then your saying your 8% is 8% of your sales that's clear not correct from your figures unless 100% of your sales are from IE users.

[color=#282828][font=arial, verdana, tahoma, sans-serif][quote]How did you get your figures ? you must have based them over a time period so how long ? even if it was a year the impact even you predict would be half that. This is because that is how IE use is going.[/font][/color]



[color=#282828][font=arial, verdana, tahoma, sans-serif]Even then your saying your 8% is 8% of your sales that's clear not correct from your figures unless 100% of your sales are from IE users.[/font][/color]

[/quote]



see below





[color=#282828][font=arial, verdana, tahoma, sans-serif][quote]The figures I posted are directly from the browser headers sent by customers web browser when placing an order. IE7 users amounted to 8.17% of sales for January 2013.[/quote][/font][/color]



[color=#282828][font=arial, verdana, tahoma, sans-serif]John[/font][/color]

Are you saying that only IE user use your site? There has to be firefox, chrome, etc as well, so to say 8% drop in ie might be correct but since it is only 1/3 of the market means its more like 2.5%.

Another one…? See here.

Looks like I got something useful for my birthday! YAY.



Honestly, IE6/7 users don't bother to upgrade, it's not worth my headache to cater for them.

The following statistics are for a certain, high ranking website that I actively develop.

1.Safari 41.89%

2. Internet Explorer 24.02%

3. Chrome 13.97%

4. Firefox 12.50%





24% of my audience use some flavour of IE

Browser Version 1. 9.0 61.19% 2. 8.0 30.89% 3. 7.0 0.31% 4. 10.0 0.32% 5. 6.0 0.27% 6. 999.1 0.02%



If we’re talking about bug fixes for IE6/7 - I couldn’t care less about those browsers - and professionally I haven’t for the past three years.

[quote name=‘JesseLeeStringer’ timestamp=‘1360624146’ post=‘154945’]

The following statistics are for a certain, high ranking website that I actively develop.

1.Safari 41.89%

2. Internet Explorer 24.02%

3. Chrome 13.97%

4. Firefox 12.50%





24% of my audience use some flavour of IE

Browser Version

10.0 0.32%

9.0 61.19%

8.0 30.89%

7.0 0.31%

6.0 0.27%

999.1 0.02% * I guess someone think’s that they’re smart… *



If we’re talking about bug fixes for IE6/7 - I couldn’t care less about those browsers - and professionally I haven’t for the past three years.

[/quote]

[quote name='JesseLeeStringer' timestamp='1360624146' post='154945']

999.1 0.02%

[/quote]

Will it still be as useless then as it is now?

Just wondering what people actually use on here.I use firefox (for years now) because of the plugins (bookmark sinc/site login, etc) but might try chrome just to try. I dont think I would ever go back to IE

I have grown quite fond of Chrome over the last several months, fast, light, and void of frills.

I only use Chrome. Fast, reliable and has the best built in developer tools.

[quote name='StellarBytes' timestamp='1360621776' post='154940']

Another one…? See here.

[/quote]



Stellar, in all honesty, that's a bit like saying “when 2% of a certain type of BMW has a problem with it's breaks, potentially 2% of all cars have problems with their breaks”. Unless I don't understand you correctly?



Jesse, I'm amazed by how different our stats are. With me, Firefox is nr 1 with 40%. Then Safari with 34 (funny stat: a lot of people still use older versions of safari). Chrome only has 4% and IE 17%. IE7 is 0,7% of all visitors (so not from the 17% of IE total).



I agree with Jesse it's not worth it to keep developing for IE7.

[quote name='Flow' timestamp='1360654470' post='154975']

Stellar, in all honesty, that's a bit like saying “when 2% of a certain type of BMW has a problem with it's breaks, potentially 2% of all cars have problems with their breaks”. Unless I don't understand you correctly?

[/quote]

No, 2% of all that particular type of BMW might have problems with their brakes. Gotta love statistics…

I just pulled this out of Google Analytics:

[attachment=6472:1544122.png]

Out of 8.2 million visits in 2013, 35k visits were on IE 7. Thats 0.4%

Since IE is automatically updated through windows update, its highly unlikely that these users are people. Its much more likely that these are spam bots and scrapers spoofing their useragents.



I say good riddance.

1544122.png