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Listing items change in different languages Rate Topic   - - - - -

 
  • meseta
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Posted 11 December 2012 - 05:44 AM #1

The language packages seem to work wrong on my site.

Please check any item on my site in different languages. The items are not same one. such as

http://www.lootbids....ct_id=251&sl=EN
http://www.lootbids....ct_id=251&sl=EL

Please help me resolve this issue.

Thanks.

 
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Posted 11 December 2012 - 11:44 AM #2

Hello meseta,

Thank you for your message.

As far as I see, these products have only different names and descriptions. I assume that you are complaining about an incorrect product name in the Greek language. In order to change it you should do the following:

1) In your CS-Cart admin panel, go to Products > Products.
2) Find this product and click on the Edit link next to it.
3) Select the Greek language in the drop-down list located in the top left corner (it is next to the Add Product(s) link).
4) After the page is refreshed, change the product name and product description.
5) Click the Save button.

Please check it. If this is not the problem you experience, please clarify it in more detail so that we could assist you in this matter.

Thank you.

---
Pavel Zyukin
CS-Cart Support team

Sincerely yours, CS-Cart Support Team

 

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  • meseta
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Posted 11 December 2012 - 06:21 PM #3

Thank CS-Cart Support team for reply.

Please viist my website home page http://www.lootbids.com/index.php. then switch to other language. You can see that the items in block Hot deals are not same in different languages.

 
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Posted 12 December 2012 - 08:53 AM #4

Hello meseta,

Thank you very much for the clarification.

The problem requires the examination on your server. Please contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account so that we could examine the issue.

Thank you.

---
Pavel Zyukin
CS-Cart Support team

Sincerely yours, CS-Cart Support Team

 

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  • meseta
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Posted 12 December 2012 - 05:40 PM #5

Hello Pavel Zyukin / CS-Cart Support team,

I just opened a ticket ID: #100762285 and Add record link on the Access information page.

Please help me find the issue.

Thank a lots.

 
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Posted 13 December 2012 - 07:06 AM #6

Hello meseta,

Thank you for keeping me informed. Our technical support engineer will contact you in this ticket at the first opportunity.

Thank you.

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Pavel Zyukin
CS-Cart Support team

Sincerely yours, CS-Cart Support Team

 

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Posted 13 December 2012 - 06:40 PM #7

Hello Pavel Zyukin / CS-Cart Support team,


Yes. You technical support engineer had responded to me in this ticket.

Thanks.

 
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Posted 14 December 2012 - 06:46 AM #8

You are welcome.

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Pavel Zyukin
CS-Cart Support team

Sincerely yours, CS-Cart Support Team

 

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