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Admin account cannot create new users Rate Topic   - - - - -


Posted 03 December 2012 - 09:01 AM #1

When adding a new user (clicking on the 'Create' button, I am referred back to the user list page with no error messages of any sort, and the user is not created.

Anybody else having this problem?

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Posted 03 December 2012 - 12:28 PM #2

Hello quicksilver1024,

Thank you for your message.

Unfortunately, I cannot tell you what exactly caused this issue. The problem requires the examination on your server. Please contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account so that we could examine the issue.

Thank you.

Pavel Zyukin
CS-Cart Support team

Sincerely yours, CS-Cart Support Team


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