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  • rome
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Posted 16 November 2012 - 01:48 PM #1

cs-cart version 3
We have 2 languages on our website, English and Japanese. We have noticed that when the new orders come through, the Product name is appearing in Japanese, regardless of the localization. This is obviously annoying to our English customers as the product name is showing in Japanese :-(



any help will be greatly appreciated.


Regards
R

 
  • tbirnseth
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Posted 17 November 2012 - 06:23 AM #2

The customer invoice will be generated in the language of the customer. You should check your product details page to ensure that the English version of the product name is in English and the Japanese is in.... I know I'm stating the obvious, but sometimes cut/paste of information can haunt us.

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  • rome
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Posted 19 November 2012 - 05:47 PM #3

tbirnseth


Posted 17 November 2012 - 06:23 AM

The customer invoice will be generated in the language of the customer. You should check your product details page to ensure that the English version of the product name is in English and the Japanese is in.... I know I'm stating the obvious, but sometimes cut/paste of information can haunt us.


Thanks for your response. Yes, the product detail page for the English and the Japanese are respectively in their languages. I am baffled! :-(