CS-Cart V3 performance issue

Hi,



I install both the stock and customized CS-Cart V3 on the same server. But the performance different is huge for some reason. I did not change much beside modification from the admin portal. No source code changing or any things. But the perform is very very slow. The checkout page, each steps can take up to 10 sec but the stock version just 2 seconds.



Anyone can throw some light here?



target store: www.axalplus.com

stock: www.axalplus.com/dvp3



Try the check out process.



Initially i thought it might be the server resource issue, but now seem like it is not.



Any help will be appreciate.

Thanks.

Same here takes 15 seconds or more to finish final step after entering payment.



Takes about 3-4 seconds between each step.

Your speed still seem better than mine. It took like 8-10 sec per steps. What kind of hosting you using? I am using bluehost at the moment. Thinking to switch to rackspace. but not sure it will help or not. Any ideas?


[quote name='solesurvivor' timestamp='1350700748' post='147373']

Same here takes 15 seconds or more to finish final step after entering payment.



Takes about 3-4 seconds between each step.

[/quote]

We had to upgrade to wired tree hybrid vps. They aren't cheap but it helped and we set up litespeed.

With that backend you still taking 3-4 seconds per steps!!!??? That is ridiculous.




[quote name='solesurvivor' timestamp='1350701494' post='147376']

We had to upgrade to wired tree hybrid vps. They aren't cheap but it helped and we set up litespeed.

[/quote]

Yep it sucks. I have done everything to improve it but no luck I submitted a support ticket today finally to support to see if they have any clue because I know it's costing me sales. I spent almost a year developing our cs cart sites but at this rate I don't know if can afford to stay with cs cart.

I submit a ticket too. Let me know the outcome, and i will do the same. The strange part is i really did not modified much. And compare with the stock version on the same server, the stock version still out perform my cart. really don't understand.



The things i found out now is fire bugs said GET Checkout took more than 10 sec.



Cache-Control no-store, no-cache, must-revalidate, post-check=0, pre-check=0 Connection close Content-Type text/html; charset=utf-8 Date Sat, 20 Oct 2012 03:16:52 GMT Expires Thu, 19 Nov 1981 08:52:00 GMT Last-Modified Sat, 20 Oct 2012 03:16:52 GMT Pragma no-cache Server Apache Transfer-Encoding chunked Vary Accept-Encoding X-Frame-Options sameorigin

Request Headersview source Accept text/html,application/xhtml+xml,application/xml;q=0.9,/;q=0.8 Accept-Encoding gzip, deflate Accept-Language en-us,en;q=0.5 Connection keep-alive Cookie sess_id=eto3l173rfl74jlefkm6pnnk02; __utma=250594518.2122080698.1349989014.1350625693.1350702530.4; __utmz=250594518.1349989014.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); sid_admin_c2d30=5smh3di1icl6fr8ra25f5fh9b5; sid_admin_c8811=tt0ga5ki0lat6ko2nqrgrcnr41; sid_customer_c8811=fu4903r8jg6ldvgjdrh5mm2066; __utmc=250594518; stat_uniq_code=28; __utmb=250594518.8.10.1350702530 DNT 1 Host www.axalplus.com Referer http://www.axalplus.com/ User-Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:15.0) Gecko/20100101 Firefox/15.0.1


[quote name='solesurvivor' timestamp='1350702054' post='147378']

Yep it sucks. I have done everything to improve it but no luck I submitted a support ticket today finally to support to see if they have any clue because I know it's costing me sales. I spent almost a year developing our cs cart sites but at this rate I don't know if can afford to stay with cs cart.

[/quote]

I found the root cause for my issue. Seem like adding multiple shipment provider (in my case USPS and Fedex) slow down significantly the load time during checkout. Anyone know any way to solve this? thanks.

Hi,

From what I have seen on the posts over the years, is that real time shipping quotes, especially from multiple vendors, does impact checkout. What has been bothering me for a while is that I see in the logs MANY calls to USPS every time someone adds something to the cart and even if only two items are added to cart, I may see 6 or 7 calls to USPS. I use tables and NOT real time for domestic shipping. I only use real time for international shipping. The default country is USA. I think I am getting a performance hit when I should not.

Bob

hi axalplus,



i visited your website today and it seems very fast. did you find out why is was performing so slowly previously?



i have a 3.0.4 site with which i am having a speed issue.



thank you.

I would have thought it was obvious that if your checkout page is pulling in info from 3rd party sites it's reliant on those sites to respond quickly every time.