Oops, something went wrong (parsererror). Please try again

I am using ver 3.0.1 and when I tried to change the template of my banner from carousel to original

vice versa, I am getting the following error:



Oops, something went wrong (parsererror). Please try again



Please help me to fix this.

find out what was causing this yet? it does it to me sometimes but not all the time

[quote name='payme.lk' timestamp='1345796028' post='143529']

I am using ver 3.0.1 and when I tried to change the template of my banner from carousel to original

vice versa, I am getting the following error:



Oops, something went wrong (parsererror). Please try again



Please help me to fix this.

[/quote]



Check your 'error_log' file in the root of your CS-Cart installation.

[quote name='martfox' timestamp='1347016610' post='144505']

Check your 'error_log' file in the root of your CS-Cart installation.

[/quote]



Thank you for your support. However, I don't find that file “error_log” in my install folder.

[quote name='payme.lk' timestamp='1347081340' post='144564']

Thank you for your support. However, I don't find that file “error_log” in my install folder.

[/quote]



It should be somewhere like in the screenshot.

cPanel File Manager v3 2012-09-08 08-18-50.jpeg

See I find only these not “error_log”

error.jpg