In “Product Tabs”, I have set “Reviews” to active.
In “Administration”, I have installed and activated “Comments and reviews” addon.
But, when I check in my products page, the Reviews tab is not shown. Why?
You probably did this but did you clear your cache? admin.php?cc
[quote name='solesurvivor' timestamp='1344607372' post='142617']
You probably did this but did you clear your cache? admin.php?cc
[/quote]
So, I just ran /admin.php?cc
But I still do not see the “Reviews” tab on the product's page. Any other idea?
Thank you.
Did you enable review for the product(s) under the individual product profile > Add Ons > Comments & Reviews
[quote name='solesurvivor' timestamp='1344608130' post='142622']
Did you enable review for the product(s) under the individual product profile > Add Ons > Comments & Reviews
[/quote]
Oh, I missed that! I didn't know we need to enable individually for every products! Is there a workaround to quickly enable for all products?
Thanks.
If you know your way around sql you can run a sql insert on the cscart_discussion table.
Insert a record with the object_id, object_type, and type for each product you want to enable.
object_id = PRODUCT ID FROM THE PRODUCTS TABLE
'object_type = “P” without quotes
TYPE = “B” without quotes
I used YotPo for several months. Now I decided to stop YotPo and to use the built in add on. But I've lost the Review tab at all.
Yeah I am having the same problem. Have them enabled in addon's as well as individual products. Yet, unable to find any place to leave a review.
Please make sure that the reviews are enabled for this exact product. You can check at the 'Add-ons' tab on the 'Editing product' page in the administrator area. Also make sure the 'Comments and reviews' add-on is active
Please also make sure that the corresponding tab is enabled on the Design -> Product tabs page:
I have same issues.
Activated in Manage Add-ons. Both products and vendors.
Activated in Design -> Product tabs
Ran /admin.php?cc
Still not showing up on product's page. Not seeing reviews options for products or vendors. And I tried it with a costumer who placed an order with the vendor.
Any suggestions?
Thank you
I have same issues.
Activated in Manage Add-ons. Both products and vendors.
Activated in Design -> Product tabs
Ran /admin.php?cc
Still not showing up on product's page. Not seeing reviews options for products or vendors. And I tried it with a costumer who placed an order with the vendor.
Any suggestions?
Thank you
Instead of system cache, try to clear templates cache also:
/admin.php?cc&ctpl
I have same issues.
Activated in Manage Add-ons. Both products and vendors.
Activated in Design -> Product tabs
Ran /admin.php?cc
Still not showing up on product's page. Not seeing reviews options for products or vendors. And I tried it with a costumer who placed an order with the vendor.
Any suggestions?
Thank you
Please try setting up the reviews for a product anew using the following article:
http://kb.cs-cart.com/switchon-discussion
As regards vendors, note that reviews are posted on the vendor details page in the storefront. In default Multi-Vendor 4.3.1 and above the vendor details page can be opened by clicking the link in the right part of the vendor store screen (please have a look at the screen shots attached).
[attachment=10425:Vendor_store_page.png]
[attachment=10426:Vendor_details_page.png]
If it does not help, please contact us via Help Desk.