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Google Checkout Issues Rate Topic   - - - - -

 
  • brandonvd
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Posted 19 July 2012 - 07:49 PM #1

So I'm having some Google Checkout (Wallet) issues that I can't figure out.

On a 3.0.1 store, when you checkout with Google Checkout, it brings you to the normal screen and you enter in the payment stuff just fine. Then you are brought to the "Thank you" page of Google Checkout, but if you click on the link to go back to the store, it brings you to a page that says the order didn't complete.

The admin gets no notification of the order and none of the customer's information is brought into the admin.

I also tested this on 2 - 2.2.4 stores. For both stores, the checkout was the same, but when you click the link to go back to the store, you get a message saying:

Important
Transaction was canceled by the customer

The order still goes through, but it looks like the customer can pay again.

On the admin side, the order is put as a incomplete order even though the person was charged.

Has anyone else been having Google Checkout issues? Has anyone seen this? Does anyone know of a solution?

Thanks,

Brandon

 
  • apple
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Posted 19 July 2012 - 08:10 PM #2

Newbie here but I've had this problem.

In CS Cart, The Google Checkout Payment Method there is a Configure tab with a string like Please set the "API callback URL" parameter at merchant center to https://xxx.xxxx.com...ut_response.php that needs to be pasted into Google Checkout's Integration page.

When I was fiddling around with the http method on the Google Checkout config page, It still failed but I suspect that's just the way things have been programmed on CS Carts end.

 
  • idg
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Posted 06 August 2012 - 09:00 PM #3

I am having this same problem. Brandon, did you find a solution?

 
  • Triplets
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Posted 06 August 2012 - 09:28 PM #4

Having a similar problem in Itransact since I upgraded to 3.02. Card gets charged, but order remains incomplete.

 
  • idg
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Posted 07 August 2012 - 02:35 AM #5

I alerted CS Cart to this thread.

 
  • parodius420
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Posted 07 August 2012 - 07:30 AM #6

Glad I seen this, was about to upgrade to 3.0.2, and GC is one of my main payment methods.

 
  • parodius420
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Posted 08 August 2012 - 08:32 AM #7

So yeah, I asked Vlad about this, and linked him to the thread and asked him if it was being worked on. I get charged 5 credits (pretty pathetic) and was given basically links to things.

Thank you for the request.

The described issue might occur because of two reasons:

1. A customer places an order successfully and does not click Return to the store on the Google Checkout payment method page. In this case CS-Cart cannot mark the order as Processed automatically.

2. There are some peculiarities which must be taken into account when the Google Checkout payment method is set up, they are listed in these articles:

http://kb.cs-cart.com/google-checkout
http://kb.cs-cart.co...t-peculiarities
http://kb.cs-cart.co...checkout-orders

Please make sure that the payment method is set up correctly both on Google's and CS-Cart's side.

Thank you.

---
Sincerely yours,
Vladimir Suvorov
Technical support engineer

CS-Cart Knowledge Base: http://kb2.cs-cart.com


CS-Cart Reference Guide: https://www.cs-cart....ence-guide.html

 
  • idg
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Posted 09 August 2012 - 09:46 PM #8

I am still waiting to hear back from CS Cart.

 
  • bimib
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Posted 10 August 2012 - 03:58 PM #9

Hello all,

Sorry for the inconveniences caused by the issue. Here is some useful information:

1. For those who have issues with Google Checkout, could you double-check if the "Stores->Storefront_name->Secure storefront URL" setting has a correct value? And please let us know the result.

2. For those who have issues with theiTransact, could yo try to disable the SEO add-on and check the issue? If the issue disappeared, please find the "CS-Cart_dir/addons/seo/func.php" file and replace the following line:

$seo_url = rawurldecode(fn_url($dispatch . '?' . fn_build_query($vars), 'C', 'rel', '&'));

with this one:

$seo_url = fn_url($dispatch . '?' . fn_build_query($vars), 'C', 'rel', '&');

Then check the issue and let us know the result.
Oleg Bidzan,
CS-Cart Architect Team
Suggest and vote for new features | Report a bug

 
  • Triplets
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Posted 10 August 2012 - 08:16 PM #10

Great. All seems to be working in Itransact now.

I tried uncommenting this line in the itransact_standard_form.php

// $post['ret_mode'] = 'post';

to remove the CONTINUE page. But all orders come in as failed. Any suggestions how to remove the CONTINUE page?

 
  • Tim Hensel
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Posted 25 August 2012 - 10:23 PM #11

Just checking has this issue been resolved? I am interested in setting up either Amazon checkout or Google checkout ...but if there are issues with Google Checkout then well I guess that just stinks.

Is Google Checkout working okay now with 2.2.x stores?
- CS-Cart 2.2.5 Pro Store -

 
  • faheem
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Posted 29 April 2013 - 06:15 AM #12

We have enable Google checkout last month. But its not showing in billing option. we have configure it according to
http://kb.cs-cart.com/google-checkout this guide. but we dont what is going wrong. Other methods are apearing rightly and working. but only google checkout is not available. please help. thaks