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Can someone PLEASE help with a block question
Posted 19 May 2012 - 06:24 PM #1
What is turned off that needs to be turned on for the product to appear OR can you please tell me whats wrong?
Thanks so much in advance
Steve
Posted 19 May 2012 - 08:15 PM #2
have you got them listed as allocated to a supplier but not got the supplier activated.
Have you checked the box in admin>appearance>general show products from selected sub category?
Have you got them hidden (probably not as they are showing in search results)
And have you turned off the product central block in products pages by accident (design>blocks>product pages, central column. The products are there and showing as you say but just cant be seen cos of the config somewhere
John
4 14.1
Posted 19 May 2012 - 09:38 PM #3
Strange..
have you got them listed as allocated to a supplier but not got the supplier activated.
Have you checked the box in admin>appearance>general show products from selected sub category?
Have you got them hidden (probably not as they are showing in search results)
And have you turned off the product central block in products pages by accident (design>blocks>product pages, central column. The products are there and showing as you say but just cant be seen cos of the config somewhere
John
Yea, cs cart tech's updated some skins and files that was missing from when I downloaded the cart. Everything as far as products is concerned worked great before they messed with it. All the products displayed where they should be BUT then this morning... POOF gone and of course, so is the tech that goffed this up since there in Russia dont ya know.... Anyway, everything in the admin panel looks fine and I even compared it with the demo on cs cart website admin area. I am unsure if its a block but something is diffently not right. You can go to google and see ALL the products, You can click each one and it will take you to that page where you can buy it. You can buy it as well. BUT once you get here, if you decide that you want to leave that page to look around, well then you just entered the twlight zone because the only way you are going to see the products are to backtrack to google and start over OR go to the homepage where I manually entered some products to appear on the front page. Real pain, but I am trying to figure this out before I lose too many customers.. The last tech ticket he answered a question with a question which was nuts as it didnt really need to be answered so it was a waste of the 48+ hour turn around for a response PLUS its the weekend. Anyway, that is what I am up against so any ideas? lol
Thanks
Posted 19 May 2012 - 10:30 PM #4
You should change this in design, blocks>home page and clikc on the little icon at the side of the home page tab them enter your own meta title.
john
4 14.1
Posted 19 May 2012 - 10:37 PM #5
best idea foe now perhaps is to tick in adimn>settings general, tick the box "show all products in subcategory" at least this will show all producst in all sub cats from bb guns ect, but underneath "warehouse 1", also you still have "shoppimg cart software and ecommerce solutiosn powered by cs cart" as your page tile. You should change this in design, blocks>home page and clikc on the little icon at the side of the home page tab them enter your own meta title. john
That is already checked, error corrected, I THINK I changed the page title. Thanks
Posted 19 May 2012 - 10:41 PM #6
That is already checked, error corrected, I THINK I changed the page title. Thanks
the error you mentioned.. I STILL have the picture/product problem
Posted 20 May 2012 - 08:10 AM #7
Try and add another single product and see what if any differences there are to the products already on the site.
I dont mind taking a look if you wanna give me temp restricted access?
John
4 14.1
Posted 20 May 2012 - 10:46 AM #8
It could be any number of things really. You probably need someone to have admin access to check thoroughly, have you contacted CS.
Try and add another single product and see what if any differences there are to the products already on the site.
I dont mind taking a look if you wanna give me temp restricted access?
John
do I just set up up as another admin? restricted? how do you do that? I really need the help Thanks
Posted 20 May 2012 - 12:39 PM #11
not sure why that is, you can mail me john at hivis.co.uk
Sending from steven@stevenssupplycenter.com right now
Posted 20 May 2012 - 12:41 PM #12
Sending from steven@stevenssupplycenter.com right now
SENT
SENT
oops sent from my gmail account. (revmarshall18)
Posted 20 May 2012 - 04:05 PM #13
not sure why that is, you can mail me john at hivis.co.uk
The member johnbol1 cannot receive any new messages
Posted 20 May 2012 - 08:15 PM #14
The entered license number is disabled. Please contact CS-Cart support team to check your license status.
Posted 20 May 2012 - 09:07 PM #15
1. Export product data, install a fresh copy and import the data back.
2. Revert your store to the default skin, and see if the products are visible again. If so, then try the reddish skin and hopefully it will work since it will use the original from the repository.
Better wait until cs support is back in office (is almost monday in Russia)
Best.
Posted 20 May 2012 - 09:37 PM #16
Posted 21 May 2012 - 05:26 AM #17
We investigated the issue further and found out that the problem was caused by the fact that both Quick search and Searhanise add-ons were enabled in your CS-Cart installation. These add-ons cannot work together and we have disabled the Searhanise add-on in your store. After that the products were displayed properly. Please check it.
Posted 22 May 2012 - 10:05 PM #18